This role is highly visible and serves as a business coordinator, program leader and advisor on across programs within the Selling Partner Support (SPS) organization. The 8000+ members of the Seller, Vendor and Brand Support Teams strive to make Amazon the best place for Sellers, Vendors and Brands (our customers) to reach consumers, driven by the experience and support we provide them in growing their businesses locally and globally. We leverage technology including automation, self-service, associate tools, and machine learning to both prevent Seller, Vendor and Brand contacts based on knowledge obtained during our support interactions, and to handle those contacts with quality and efficiency. The candidate for this position will possess deep knowledge and expertise in certain technical or business fields, have strong experience designing and implementing effective mechanisms, and is expected to develop a broad understanding of business and operations across the Selling Partner organization
· Proven, successful track record of navigating through ambiguous situations and influencing leaders without direct ownership · BA/BS degree in Business Administration or other relevant degree (accredited) · Strong analytical and quantitative skills with experience making data driven decisions. · Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to executives. · Ability to think both strategically and tactically in a high energy, fast paced environment. · Graduate degree preferred · Experience working with and ideally