The Microsoft Store business represents countless engagements and transactions with customers around the world. We serve as an innovation center, connecting customers with technology that simplifies their lives and inspires their creative potential. As an applicant for this position, your unique talents, perspective, and expertise in technology and the consumer experience may help inform our journey and transformation as an organization. We are seeking a new team member who is dedicated to creating fans of our products and who brings the customer voice to everything we do. The Microsoft Store Digital Transformation team functions as a core source of knowledge for the Microsoft Store Leadership team, offering expertise on product truth, remaining well versed in end user experiences with Microsoft, and creating connections to various areas across the organization to encourage innovation and drive adoption of technology. The Digital Transformation team is responsible for several key functions
Represent Microsoft Store in various presentation opportunities across the company – CVP level, Board of Directors, Shareholders, main stage presentations etc. Maintain ongoing expertise on Microsoft products and services, as well as stay close to industry trends and competitive insights Work closely with the office of the GM, Strategy to help drive priorities and initiatives across the Physical and Digital channels Work closely with the Communications team to provide technical expertise and support for all executive engagements across Microsoft Store and broader Microsoft where applicable Work