Operations Strategy team Specialty Fulfillment (GSF)
Global Specialty Fulfillment (GSF) comprises of Prime Now, Fresh, Pantry, Restaurants, Whole Foods, Special Handling, Treasure Truck, and Campus operations, where last mile capacity management and work assignment are managed by GSF Central Operations (CO). Support for CO is provided by the Central Operations Strategy team, which facilitates process integration, standardization, and optimization for CO intake, and is currently developing a new CO-centric analytics and performance appraisal platform called “CO2.0” that will be the key component enabling CO scalability for world-wide operations through 2020. In particular, CO2.0 is building new operational data models and metrics that will fundamentally change the way GSF surfaces and appraises quality, cost, and capacity variation by identifying deviations in root cause activities and tool settings. This endeavor will allow CO and upstream partner teams to quickly adjust operational levers in order to maintain customer experience. The Central
· Bachelor’s degree in business administration, finance, computer information systems, engineering, operations research, mathematics or other business/analytical disciplines · 2+ years of relevant professional experience as a Business Analyst, Data Analyst, or Business Intelligence · Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses · Strong proficiency in SQL, Tableau, Microsoft Excel and statistical analysis tools · Demonstrated experience with large scale data bases and data warehouses