The Business and Sales Operations (BSO) group is the business center of excellence for cross-business execution performance, planning, and subsidiary operations. The team helps scale execution, drives clear business and market insights that result in Microsoft achieving its business objectives. The Field Segment Sales Operations Program Manager (SOPM) role reports to the Segment SOPM Manager responsible for leading and orchestrating processes across their segment within the US Subsidiary. The SOPM is a business partner and scales by utilizing standard platforms and processes. This role focuses on supporting the core sales and business operational processes, tools, metrics and communications that affect operations. This role is also responsible for partnering with finance team to plan and drive quota distribution process for assigned OU, along with maintenance throughout the fiscal year. The successful candidate will drive a seamless collaboration within the OU, HQ BSO team, Finance, and
Lead in Sales transformation across the Enterprise and EOU: Focus on providing process optimization by understanding the desired business outcome Deliver end-to-end deep data analysis and "light up" actionable strategic insights Innovate to deliver standards which enables speed, efficiency and scale in the business Partner with OU and Sales Excellence lead to drive sales process enablement, insight and execution locally Support local RoB and Sales Process Execution - leads operational rhythms and provides guidance on timeline and required actions. Land, complete, and ensure quality of annuity management
• Bachelor's degree in business, finance, computer science or engineering, and 2-3 years of highly relevant work experience is preferred • Deep understanding of Microsoft's sales processes and strategies, tools, programs • Deep understanding of business management and analysis for Sales Orgs • Strong deadline orientation and ability to effectively prioritize and meet deadlines. • Advanced conceptual, analytical, and problem-solving abilities • Solid experience with data and providing insights using PowerBI, Excel, etc. • Ability to deal with ambiguity and changing business environment • Intellectual
Program Manager, Seller Experience
Category Development team |
Project/Program/Product Management--Non-Tech |
Third-Party Seller Recruitment and Development |
Americas Sales Operations
West Sales team |
Project/Program/Product Management--Non-Tech |
Product and Program Management |