Global Operations Program Manager, Virtual Security Operations Center at Microsoft
Global Operations Program Manager, Virtual Security Operations Center Details
Jan. 10, 2019, 12:39 a.m.
Business Programs & Operations
paced operations, team Virtual Security Operations
Microsoft's Virtual Security Operations Center (VSOC) is recognized as a state of the art security operations center and is at the cutting edge in the use of technology making it a model for the security industry. The VSOC provides emergency and non-emergency security system monitoring, call taking, event dispatching, and event driven notification services globally, 24 hours a day, 7 days a week covering 700 locations, 170,000 people and 100 countries. The Virtual Security Operations Center (Physical Security) Global Operations Program Manager is an experienced professional who is proficient in managing fast paced operations, team building, and technology related project management in cross cultural environments, including: strategic program oversight, effective verbal and written communication, policy/procedure development and project management. Areas of responsibility and proficiency include: Incident management and response, data driven operational analysis to influence the conduct
Gathering and analyzing data to create useful metrics that drive operational efficiency. Able to assess challenges, identify root causes, address opportunities and skills for resolving for all situations. Have excellent analytical and problem-solving skills to drive process improvement. Provide direct operational oversight in the strategic and tactical applications in the operations center thereby ensuring a safe working environment supporting the aims and objectives of Microsoft's core businesses. Provide timely communications and actionable intelligence to support the protection of people, assets/intellectual
Four years of direct supervisory or leadership experience in a Corporate Security role. Bachelor Degree or equivalent experience Proven track record of managing high level programs, investigations or projects in a security, law enforcement or military setting. Demonstrated ability to prioritize workload based on urgency; able to delegate tasks, and communicate to a range of audiences including to executive management Demonstrated analytic and critical thinking skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Preferred Qualifications: