At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. On the Global IT Meetings and Events team, our fellow Amazonians are our customers and we enable them to work hard, have fun, and make history by providing them with leading-edge video conferencing and Audio Visual (AV) support in meeting rooms at Amazon locations around the globe. The AV Operations Manager for the Americas will lead a team of talented AV technicians spanning multiple time zones and countries. You will work with your peer teams around the world to standardize operations to provide Amazonians with a seamless, delightful experience. You will look for opportunities to standardize, improve productivity, reduce time to resolve, and reduce defects. You will look for opportunities to up-skill your team to help them
2 years of managing technical employees Fluent in English · 2 years of experience in AV industry · 3 years of experience managing technical employees · 1 year of experience managing employees at remote locations · Avixa Certified Technology Specialist