Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Seller Support Organization’s goal is to enable sellers of any size by helping them build the business they want. We obsess over providing world-class support to Merchants selling on the Amazon platform on a worldwide scale. Seller Support strives to predict our Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. The Seller Support Operations team acts as the primary interface between Amazon and our 3rd Party business partners, so to our Sellers we ARE Amazon. The Seller Support Operations team is looking for an ESR Lead Researcher - Program Manager
· At least year of Seller Support experience. · Experience designing projects and seeing them through to fruition. · Experience in delivering communication to wide audiences in multiple formats. (written and verbal) · Proficient with Excel, SQL, or other scripting languages · The ability to effectively communicate to sr. level audiences. · The ability to influence external stakeholders on suggested process changes.· 6 months of ESR experience · Project Management experience · Bachelor's degree from an accredited university · Proficiency in composition skills ability to compose concise, accurate