Customer Trust and Partner Support (CTPS) builds trust with our Customers and Partners; scales through technology, analytics, and science; and serves as a Center of Excellence for Amazon. Our success starts with people, and your mission is to build programs and drive insights that target the needs of our largest internal customer while also scaling to support all CTPS employees located across the globe. As the Sr. Manager, Employee Experience you will leverage communications, engagement programs, and insights from organizational health data and our daily engagement survey program to create stronger connections between employees and their teammates, leaders, and mission. The successful candidate must demonstrate strong leadership skills, exceptional ability to influence, organizational expertise, strong verbal and written communication skills, and the ability to manage complex cross-team projects. Amazon’s continued growth is an opportunity to reinvent employee engagement programs at scale
· Bachelor’s degree in communications, Business, Human Resources, Industrial and Organizational Psychology, or related field. · 10+ years’ experience in large-scale project management. · 7+ years’ experience leading teams, demonstrating direct and influential leadership skills. · Proven project management skills and experience, including demonstrated ability to manage multiple projects at once. · Demonstrated ability to understand and apply employee engagement best practices to support employee engagement and performance. · Demonstrated ability to deliver against high standards under tight deadlines