Our teams strive to make Amazon the best place for Sellers, Vendors and Brands (our customers) to reach consumers, driven by the experience and support we provide them in growing their businesses locally and globally. We leverage technology including automation, self-service, associate tools, and machine learning to both prevent Seller, Vendor and Brand contacts based on knowledge obtained during our support interactions, and to handle those contacts with quality and efficiency. The candidate for this position will possess deep knowledge and expertise in certain technical or business fields, have strong experience designing and implementing effective mechanisms, and is expected to develop a broad understanding of business and operations across the Selling Partner organization. The ideal candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals, and earns trust through broad stakeholder influence. This role will play an important
* 10+ Years of project / program management is required. * 5+ years of experience leading teams across geographies. * Demonstrated ability to drive impact through cross-organizational initiatives. * Demonstrated ability to communicate and manage relationships with senior leadership and stakeholders to drive results * Bachelor's Degree * High sense of ownership, urgency, and drive. * Master’s in Operations Management, Business, Engineering or related field * Experience in program product / management or management consulting * Experience optimizing for short term execution while planning for long
Senior Program Manager
Amazon.com's TRMS team |
Project/Program/Product Management--Non-Tech |
Transaction Risk Management Systems |
Program Manager
and Operations Team |
Project/Program/Product Management--Non-Tech |
Retail Category Management: Home, Sports, Toys, Consumer Electronics and more |