Are you interested in working for one of the most exciting products in Microsoft, passionate about exceeding customer expectations and advancing Microsoft's cloud first strategy? Are you interested in a start-up like environment, excited about cloud computing technology and driving growth in one of Microsoft's core businesses? If so, then look no further than the Azure Customer Experience (CXP) Team! Microsoft Azure provides customers with an on-demand and infinitely scalable infrastructure and platform for customers to build, host, and scale service applications on the Internet through Microsoft's global data centers. As part of the Azure Engineering organization, Azure CXP is a rapidly growing team committed to driving Azure growth through our relentless pursuit of satisfied Azure customers, by leading world-class customer reliability engagements, engineering modern customer-first experiences for scale, and by driving deep customer insights and empathy into the broader Azure Engineering
Within Azure CXP, the Customer Success and Insights team's focus is on delivering programs that listen to our customers' feedback, drive insights back into engineering teams and seek to ensure a great experience for our most strategic customers. We bring the voice of the customer to Azure engineering service teams to drive product improvements and increase customer success with Azure. Our team is looking for a Program Manager that brings great teamwork, positive attitude, high-energy leadership, and engineering execution excellence to our customer-focused team. Customer empathy and relentless drive
2+ years of experience delivering program and project efforts in a high technology environment Experience working with software engineering teams required A background in cloud technologies and services strongly preferred Strong project management, organization, and time management/prioritization skills Excellent writing, formal presentation and interpersonal skills, with a keen ability to communicate ideas effectively Must excel at working within strong cross-group and matrixed team environments Strong analytical aptitude and track record of problem solving and using pilot programs, prototypes