AWS Technical Customer Service Associate - Abuse Investigation & Prevention (Bilingual Japanese Fluency) at Amazon
AWS Technical Customer Service Associate - Abuse Investigation & Prevention (Bilingual Japanese Fluency) Details
Feb. 7, 2019, 10:58 a.m.
Customer Service
Support
Seattle, Washington
AWS Support team Cloud Computing is
Do you think Cloud Computing is fascinating? Do you ever ponder the backbone that powers internet TV and social media? Are you passionate about driving customer success, eager to learn new technologies, and someone who loves discussing them with friends and family? Do you thrive in a dynamic, fast-paced environment? Does the idea of launching a load balanced java application in Singapore from your laptop in South Africa intrigue you? Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly
· • 2+ years of experience in a fast paced customer support • Working knowledge of networking technologies • Knowledge of both Windows or Linux/Unix Operating Systems • Knowledge of security concepts (ie. phishing, SPAM, common technology security issues) · Proficient in Japanese language (written and verbal) · • Associate or Bachelor degree in a computer science related field • Network+ Certification or equivalent demonstrable knowledge • Security+ Certification or equivalent demonstrable knowledge • Experience with coding languages such as Ruby, JavaScript, Java, MySQL • Experience with Amazon