AWS customers have come to rely on our track record of stellar operational performance. Our team ensures that the quickly expanding number and scale of services are able to deliver that reliability promise. Amazon Web Services is seeking a Technical Program Manager to drive the vision of our world-class Safety Engineering group. As a Senior Technical Program Manager in AWS Safety Engineering, you will provide technical direction for a global staff of engineers focused on providing AWS customers with the highest availability experiences on the planet. You will be responsible for driving large-scale initiatives that automate and continuously improve the incident and problem management process for all of AWS. We analyze trends and build software used across AWS to reduce recurrence, duration, and size of customer impacting events. What you will do: · Define the roadmap and direction of the team. · Evolve the technical direction of the service. · Work closely with customers to ensure that the
· Experience taking a leading role in building high-availability software systems. · Bachelor’s degree in computer science, engineering or related technical discipline. · 5+ years of relevant work experience in technical program management or related function. · A dedication to automating all aspects of distributed system operations. · Strong sense of ownership and drive· Master’s degree in computer science, engineering, business administration or related technical discipline. · Strong technical vision, judgment and an analytical approach to solving complex problems. · Experience building processes