Are you passionate about finding and implementing meaningful solutions that delight your customers while achieving measurable financial savings? Amazon is hiring a Program Manager who will act as the leader for our US Unemployment program. The ideal candidate is highly organized, works effectively with internal and external contacts, has the ability to shift gears at a moment's notice, and enjoys the challenges of developing and improving processes in a dynamic organization. They will have exceptional written and verbal communication skills, superior attention to detail, and the ability to prioritize in a fast-paced environment. The candidate must also possess strong analytical and critical thinking skills, be comfortable working with large amounts of data, and possess the customer service focus that the world associates with and expects from Amazon. They will enjoy the challenge of working within State and Federal laws to exceed measured targets and drive down tax costs. Previous exposure
· 4+ years of exposure to US Unemployment law and practices, or similar government benefit program, either from an employer or government perspective · Bachelor's degree in business or related field · Ability to perform business analysis as needed, documenting business requirements for processes, people, policy and systems · Ability to develop and maintain project plans, identify resource needs, and manage project schedules · Develop measures to define progress and ultimate success; establish ongoing reporting requirements and key performance indicators for planning and ultimately realizing intended