Microsoft is looking for a smart, effective leader as a senior program manager in its Digital Stores site operations team for its e-commerce and marketing sites. During the next few years, Site Operations will redefine the Microsoft shopping experience across both consumer and commercial channels with significant investments in digital site operations tools and technology. If you like a team that offers the fast-paced, high-energy culture of a start-up blended with the more mature planning, strategic thinking and resource investment typical of a more established Microsoft business, this may be your next strategic career move. This role will help Site Operations achieve its vision of delighting customers by producing flawless online experiences in every market. It will: Partner across Digital Stores business teams, and 3 rd party Engineering teams to drive efficiency, agility, and quality through process and products Drive systemic cross functional process transformation, including org readiness,
This role will help Site Operations achieve its vision of delighting customers by producing flawless online experiences in every market. It will: Partner across Digital Stores business teams, and 1 st party and 3 rd party Engineering teams to drive efficiency, agility, and quality through process and products Advocate for the customer in driving process and tool improvements which continuously improve consumer and enterprise end-user experiences. Partner with key stakeholder leaders to set and execute key priorities for the platforms, tools and processes which drive site operations. Work with business
Qualificatio Ability to work comfortably in ambiguous situations persistently driving platform and workflow innovation Proven sense of high accountability and self-drive to take on and see through big challenges. Must be self-started, organized and detail-oriented Proven ability to use data to create insights which drive measurable gains in operational efficiency and other KPIs Ability to partner with others to creatively solve challenging business problems Proven success in working in matrixed organizations with a high degree of demonstrated executive maturity, impact and influence Successful