Program Manager 2 at Microsoft

Program Manager 2 Details

Dec. 21, 2018, 6:54 p.m.
Engineering
★★★½
Individual Contributor
Full-Time
Redmond, WA
Amplify Engineering team M365 Amplify Engineering
Microsoft 365 is key to Microsoft's cloud strategy, and the M365 Amplify Engineering team is looking for highly driven PMs to deliver on the big bets crucial to M365's success. The Amplify PM Team is looking for a talented PM to be a part of the effort to drive our strategies and investments in our efforts of measuring and impacting Customer Satisfaction (aka SAT), as measured by Net Promoter Score (NPS). Our PM teams have expansive charters and are mapped to mission-based teams focused on deep thought leadership and amazing execution. Key areas of ownership include building insights powered by data that help triangulate and measure customer NPS, deriving key influencers for NPS, and driving innovative features to measurably impact NPS in partnership with key workloads. This is a huge area with lots of room for creativity, exploration and hacking. If you are looking to make a big impact, grow a ton, and have fun doing it, you are the right person for the job. As part of the Microsoft 365

Core PM for driving SAT , SAT API, SAT Substrate and Survey Systems, Signal analysis. As part of the Microsoft 365 Customer Success Engineering organization you'll be expected to collaborate and drive efforts across multiple engineering managers and organizations; success will be through developing scenarios and translating them into strategies from start to finish, with measurable and positive impact. In addition, you'll need to need to have great people skills paired with technical depth and passion.
Basic Qualifications: • A minimum of 5 years of previous program management experience is required Other Qualifications: • Ability to distill complex problems into forward-looking strategies • Demonstrated ability to use data to influence and drive decisions • Strong, demonstrated problem solving abilities, and excellent communication skills • Stellar cross group collaboration • Ability to work independently in highly ambiguous environments Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited
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