The Alexa Experience team is looking for a Senior Technical Program Manager to lead technical investigation, design and delivery of solutions that drive consumer engagement. Our mission is to set customers free to do more in life by pioneering the global customer experiences for Alexa. We measure, interpret and understand customers’ experiences and identify gaps and opportunities in them to enable experimentation and improve engagement. We are looking for a Sr. TPM to work on cross-Alexa initiatives that improve the way in which we drive engagement. This is a highly visible role working closely with the General Manager of the US Alexa business and leaders across the Experience team. We are a new team within Alexa Experience with an evolving charter and are looking for a versatile and seasoned TPM that understands how disruptive innovations require cognitive flexibility to solve ambiguous and complex problems. Our team is global in nature and responsible for driving consumer engagement and
· BS in Computer Science or related field · 5+ years of experience in technical program management leading large, complex programs in a fast paced environment using Agile methodologies and delivering highly scalable and robust systems (e.g. scoping requirements, planning deliverables, writing functional and test specs, communicating complex technical problems, managing scope, deploying new software features and running multiple concurrent programs or projects) · 3+ years professional experience in software development designing software solutions · Experience providing technical system design and