Program Manager – Core Platform Engineering- Fundamentals Core Services Engineering (CSEO) employees have a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. The Fundamentals team is in its first year of formation, focused on how we modernize our engineering practices. The team is growing thus offering lots of opportunity for impact and career growth. We have a diverse PM team that is start up by nature, where we move fast and learn fast, focused on modernizing our engineering system, practices and tooling. We have an exciting opportunity for a high energy Program Manager who is passionate about building modern engineering systems and processes who wants to build depth and breadth on how we deliver our services. You will own driving aspects of our data preparation for our divisional Service Review, determining the right
Responsibilities: Work closely with peer engineering teams on: Defining and implementing improvements to service monitoring and reporting to enhance service reliability and capability. Producing the supporting training materials to ramp the organization on Service Health roles. Identifying additional feature requirements in our overall CSEO telemetry system and our Service metric dashboarding Migration of our engineering metrics to an internal tool Service 360 and drive adoption of Service 360 across CSEO. Collaborate with Service 360 on product enhancements.
Requirements: 6+ years working as a technical program manager with engineering teams and a demonstrated experience in service release and technical feature design. Proven ability to drive large scale projects with high collaboration and leadership. Previous knowledge working on telemetry and service monitoring to understand throughput, limitations and constraints. Knowledge of statistical modeling, machine learning using tools like R, Python is a plus. A Bachelor's Degree in Computer Science. #CSEO