Business Operations team Payment Business Operations
Are you passionate about customer experience? Can you help drive partner performance and have a track record of contributing on key initiatives? Are you successful at influencing others to deliver when faced with competing priorities? Would you excel at representing Amazon externally? Payment Business Operations manages relationships with 50+ payment partners worldwide, including credit card gateways and acquirers, co-branded credit cards, private label cards, foreign exchange program, etc. The Business Operations team supports the larger payments platform working closely with product management, software development and technical operations. Locally, Payments Business Operations works closely with internal clients such as Customer Service, Finance, Accounting and Fraud as well as third party partners and banks relied upon to process payments. This team also facilitates the local operational relationship with third party payment partners, advocating for customer experience and applying
· Proven relevant work experience · Strong analytical skills with excellent problem solving abilities · Experience driving small to medium sized projects · Experience managing external relationships · Strong written and verbal communication skills · Proficient in English · Bachelor’s Degree or equivalent· Experience in e-commerce or financial products such as credit card transacting is a plus · Basic to intermediate SQL skill is a plus
Senior Payments Program Manager
Business Operations team |
Project/Program/Product Management--Non-Tech |
Payments Acceptance and Customer Experience |
Program Manager
and Operations Team |
Project/Program/Product Management--Non-Tech |
Retail Category Management: Home, Sports, Toys, Consumer Electronics and more |
Program Manager
globally focused team |
Project/Program/Product Management--Non-Tech |
People Technology |