Program Manager at Amazon

Program Manager Details

June 20, 2019, 4:08 a.m.
Project/Program/Product Management--Non-Tech
Retail Category Management: Home, Sports, Toys, Consumer Electronics and more
Seattle, Washington
and Operations Team NA3, EU5, IN)
Amazon Renewed is the leading destination for high-quality refurbished, open-box, and pre-owned products in nine marketplaces (NA3, EU5, IN) with supply from qualifying 3P Sellers, Retail Vendors and Amazon. We aspire to transform how Customers discover and buy high-quality refurbished products by providing a Customer experience that combines the trust and convenience of buying New with the savings of buying Used. We earn Customer trust by setting a high and consistent bar for like-new product quality, qualifying and performance managing Selling Partners, and attaching an extended warranty to all Renewed products. The Renewed Customer Trust and Operations Team is seeking an experienced Sr. Program Manager (PgM) to drive global initiatives that enhance Customer and Selling Partner trust and create 5-star experiences. The ideal candidate will be able to drive continuous incremental improvements through operational excellence and think big to transform the post-order customer experience. The

Basic Qualifications · 7+ years of relevant work experience in operations, program, or product management in tech or aftermarket sales · 3+ years of experience leading project delivery for large, cross functional, project. · Specialized degree (BA/BS) or higher in a relevant field required. · Excellent planning and execution skills. Meticulous and methodical, detail oriented with a demonstrated ability to dive deep and ask the right questions. · Advanced knowledge of Excel, strong presentation skills, and the ability to motivate and inspire large groups of people. · Analytical and quantitative
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