We are a small/start-up team within AGFS (Amazon Global Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers. As a Program Support Associate on the Seller Fulfilled Prime team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction through Seller Fulfilled Prime. By focusing on reviewing, designing and implementing operational improvements for Sellers, you will ensure that Seller Fulfilled Prime is delivering the flawless experience Amazon customers have come to expect from the Prime program. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely
· A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience · Experience with performance metrics and process improvement (how, when, who) · Strong oral and written communication skills to create relationships with carriers and sellers. · Ability to think clearly and analyze quantitatively using multiple systems · Experience managing and executing programs to improve scale and leverage · Ability to multitask and manage multiple projects - work prioritization, planning and task delegation · Ability to effectively work with a variety of organizations, management levels,