Selling Partner Support is one of the fastest growing businesses inside Amazon, supporting over a million merchants selling on Amazon’s international marketplace. Selling Partner Support is the organization that drives the solutions to ensure sellers are successful; we build the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We implement a broad range of technologies and are pioneers in the use of leading-edge approaches like Machine Learning. We are changing the world of seller engagement. The result of our work is seen in the growth of the Amazon business. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection. Seller Support is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale. In
Basic Qualifications · 3+ years of experience in a similar role · Bachelor’s Degree in related field · Demonstrated leadership of cross functional projects · Able to function well in loosely structured situations · Works effectively in situations involving uncertainty or lack of information · Effectively handles multiple projects or tasks at the same time · Is open to and responds flexibly to changePreferred Qualifications · Master’s degree in related field (technical or MBA) · Six Sigma Certification · Statistical analysis experience