Amazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Echo. As part of Lab126, the Pre-Owned Business (POB) team manages the Sales of pre-owned devices and the Trade-In (TI) program strategy and execution. The TI program offers the consumers value for their existing electronic devices and reduces barriers for the purchase of new Amazon Devices. The POB team is looking for a dynamic, customer-obsessed leader with great relation management skills to join POB to manage the Trade-in operations. As the Trade-in Operations Manager you will work with vendors, sales and operations teams to manage the expansion of the pre-owned business. You will need to manage two different aspects of this growing business: working with 3PL
· Bachelor’s Degree · 7+ years of Business Management, Program Management equivalent experience delivering solutions to market.· MBA preferred · 3+ years of Business Management, Program Management equivalent experience delivering solutions to market · 3+ years working in the Consumer Electronics industry · Demonstrated ability to work cross-functionally with sales, operations and other stakeholders to deliver and manage products/services · Experience managing vendors and operations through KPIs, audit mechanisms and flawless execution · Experience executing a sales channel strategy · Strong analytical