Senior Program Manager, Points at Amazon

Senior Program Manager, Points Details

March 12, 2019, 6 a.m.
Project/Program/Product Management--Non-Tech
Seattle, Washington
Business Operations team The Payments Platform
Are you passionate about customer experience? Can you help drive partner performance and have a track record of contributing on key initiatives? Are you successful at influencing others to deliver when faced with competing priorities? Would you excel at representing Amazon externally? The Payments Platform owns and maintains the software which processes 20+ payment methods worldwide, including shop with points programs, co-branded credit cards, private label cards, foreign exchange program, etc. The Business Operations team supports the larger Payments Platform working closely with product management, software development and technical operations. Locally, the Payments Platform works closely with internal clients such as Customer Service, Finance, Accounting and Fraud as well as third party partners and banks relied upon to process payments. This team also facilitates the local operational relationship with third party payment partners, advocating for customer experience and applying operational

· proven relevant work experience in Payments · · Strong analytical skills with excellent problem solving abilities · · Experience driving small to medium sized projects · · Experience managing external relationships · · Strong written and verbal communication skills · · An operational background · · Proficient in English · · Bachelor’s Degree or equivalent· proven relevant work experience in Payments · · Strong analytical skills with excellent problem solving abilities · · Experience driving small to medium sized projects · · Experience managing external relationships · · Strong written and verbal
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