Amazon Web Services (AWS) is seeking a Program Onboarding Specialist to join the AWS Partner Network (APN) Program Operations Team, AWS’ fastest-growing Partner program. This role is responsible for providing a best in class program onboarding as APN Partners join APN Programs, AWS Competency and AWS Service Delivery. The Program Onboarding Specialist will work closely with APN Partners, enabling them to join Differentiation Programs with direct responsibility for application processing. This role will lead onboarding APN Partners, providing them with guidance on program best practices, interpreting and explaining both business and technical requirements, and eliminating bottlenecks by troubleshooting issues to overcome obstacles that arise. This role will play a key part in identifying opportunities to enhance the onboarding experience, drive process improvement projects, and create and deliver training content to set internal and external teams up for self-service success. In addition,
· Bachelor’s degree · 4+ years of relevant operations/project management experience, · Experience in operations management and execution, program and project management · Advanced proficiency in MS Office, Excel · Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications · Bias for action, excellent attention to detail and relentless commitment to follow-through · Ability to multi-task and handle various projects simultaneously to drive timely results · Ability to communicate and influence effectively with a wide variety of audiences