Senior Program Manager, Customer Enablement at Amazon
Senior Program Manager, Customer Enablement Details
May 30, 2019, 8:15 a.m.
Project/Program/Product Management--Non-Tech
HR Services Solutions
Seattle, Washington
Amazon Connections. Amazon
Are you intellectually curious with a knack for asking insightful business questions, diving (really) deep, and uncovering new insights that lead to solutions and move the organization forward in a meaningful and measurable way? If so, then you should consider joining our team on Amazon Connections. Amazon Connections is an innovative program that gives Amazonians a confidential and effective way to give feedback on the workplace and help shape the future of the company. By asking employees quick questions every day, Connections leverages real time information to learn more about their experiences and introduce positive changes with internal business partners around the world. We maximize the value of the employee voice. We are seeking a Program Manager to join our Customer Enablement team. This person is a builder who has a passion for learning, natural curiosity, and strong desire to improve the customer experience. · Project Management – Create strategic and operational plans that lead
· BA/BS · Minimum 8+ years in areas such as program management, project management, customer success delivery, product management · Strong verbal and written communication skills (including experience reviewing results with senior management) · Exceptional customer experience judgment, creative problem solving skills combined with business curiosity, and a strategic viewpoint · Self-starter with flexibility to work in a fast-changing environment and ambiguous situations· Advanced degree (e.g., MBA, MS) · Project Management Certification · Experience in leading and influencing cross-functional global