Crisis Management Program Manager at Microsoft

Crisis Management Program Manager Details

May 21, 2019, 3:52 p.m.
Business Programs & Operations
Individual Contributor
Redmond, WA
helping Microsoft team Management PM GRCC
Crisis Management PM GRCC - Enterprise Business Continuity Management Core Services Engineering builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! The Governance, Risk, Compliance and Continuity (GRCC) team is looking for a technically savvy and operationally disciplined program manager, with a passion for

Key Responsibilities will include Event Response: On-call availability to assist activations of Local, Area and Enterprise Crisis Management teams Documenting and communication for status reports, after-action reports Documenting, tracking and driving action items to resolution Program Maintenance and Management: Timely maintenance of program components such as playbooks, distribution lists and new member training Driving cross-team and third-party partnerships - often influencing without authority Deep understanding of local, area and enterprise interconnectivity Gathering business requirements
Knowledge, Experience and Skills Require Minimum 5 years of proven experience in driving complex programs/projects and deadlines as an inclusive leader. A plus if the experience is crisis management, business continuity or risk management related A minimum of a Bachelor's degree in Emergency Management, Business or a related field, or equivalent alternative education, skills, and/or practical experience is required. Preferred Qualifications Experience using Microsoft products and technologies Strong interpersonal and written communication skills Ability to influence others without authority Exceptional
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