Intelligent Conversation and Communications Cloud (IC3) powers billions of real-time customer conversations across Microsoft's first party (Teams, Skype), and second party (Dynamics) solutions. IC3 enables reliable and high-quality audio/video calling, meeting, and messaging services that work every time from anywhere seamlessly across all customer touchpoints. IC3's mission is to make conversations on M365 platforms more intelligent in real-time empowering best-in-class productivity tools for the modern workplace where every call, meeting or chat will make the next one better. Senior Program Manager IC3 Engineering Services Your customers are the engineers working within M365 IC3 who require world class engineering infrastructure based on cloud technologies to be productive, compliant, and secure by default. The role plays a key role in contributing to existing Microsoft products such as Azure DevOps scaling the impact beyond benefitting Microsoft engineers to our public Customers. This
Key responsibilities include: Confident and articulate at expressing ideas to a mixed audience with varying views and challenges. Cultural sensitivity and a proven ability to work with teams and partners across multiple geographies. Data driven, customer focused, and organized. A sense of personal ownership is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations. Self-motivated with a strong drive for reaching across teams and organizations to make progress collaboratively.
Required qualifications A minimum of a Bachelor's degree in Computer Science or Engineering, or a related field, or equivalent alternative education, skills, and/or practical experience (5 + years) 5+ years of experience in software engineering, or program management Demonstrated success building relationships and delivering results in cross-group projects