Principal UX Design Manager for Dynamics 365 AI for Customer Care Insights Microsoft's Cloud + AI Design Studios is looking for a Principal UX Design Manager to plan, lead, and drive the direction for Dynamics 365 AI for Customer Care Insights . Are you a product-focused UXer who's designed business applications and experiences across the web and mobile? This could be the role for you! The company and team At Microsoft, we have a clear mission and bold ambitions: Empower every person and every organization on the planet to achieve more through our technology and innovation. To make that a reality, our Dynamics 365 team is charged with crafting solutions that help customers transform their companies—whether they want to empower employees, engage customers, optimize their operations, or change the very nature of their product or business model. Our vision as a Design Studio: Design experiences customers love. Work as a unified team. Deliver success. Become even better every day. Cloud + AI
The role You're a UX leader and designer (any discipline) who loves to learn, solve challenges, and dream up breakthrough ideas. You've worked on multiple similar projects already, and you're looking for a new adventure. You're a tireless advocate for the customer—enthusiastic about building and iterating on designs to discover what works best and applying your knowledge to create incredible software products. You're passionate about your interests, and you want to work on projects that will change the world for the better. You understand how to bring a team together to solve difficult product
Qualifications You bring these things to the role: A unique ability to create UX strategies and solutions from the customer point of view Team collaborator who delivers highly usable and compelling customer experiences Disciplined user of research data and insights to drive decisions and measure success Self-starter who plans and executes work with minimal support Understand agile workflow Deep understanding of UX's role in the application development process Comfortable with ambiguity, know your strengths (and weaknesses), and have a point of view Possess a decisive bias toward action Proficient