Recipient Experience team Recipient Experience team
Design innovation that delivers smiles. We’re the Transportation and Recipient Experience team for Amazon Worldwide Operations. Our products power shopping, transportation, and delivery. We’re looking for design leaders ready to bring radical thinking to the real world. About the TRX team Transportation and Recipient Experience is the design group in operations technology that is focused on solving customer problems in the Last Mile, Middle Mile, and Shipping programs. On these teams, designers, design technologists, and researchers work collaboratively in our design and prototyping studio to research customer behavior and needs, and define customer experiences that meet them. In TRX we work on both big-vision and fast-execution projects—getting stuff done in the short term while figuring out the next big thing. Many of our projects move beyond the digital space to bridge physical processes as well. We are often as concerned with operational processes and physical interaction as we are
· Solid experience as a user experience designer, interaction designer, or similar role · A portfolio or samples of work demonstrating your process for creating great user-centered design solutions · Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate interactive design concepts clearly and persuasively · Demonstrated ability to work collaboratively with stakeholders across multiple organizations and drive alignment · Ability to work efficiently and demonstrate a bias for action in a fast-paced environment, working on ambiguous and challenging