Senior Service Engineering Manager at Microsoft

Senior Service Engineering Manager Details

Jan. 29, 2019, 8:08 p.m.
People Manager
Redmond, WA
helping Microsoft team Services Engineering builds
Core Services Engineering builds and manages the critical products and services that Microsoft runs on . We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! Modern Enterprise Services for Hosting (MESH) is an organization within Core Services Engineering. MESH is an infrastructure service provider, ever evolving as our space continues to evolve. We are Modern as we continuously strive

Creates and identifies standards and best practices, and drives adoption across multiple service teams. Uses his or her service-wide perspective and understanding to ensure that the team delivers the expected design. Manage technical service solutions which meet the needs of Microsoft product development and sales/services teams from device hosting, to large scale system administration, and unique form factors and advanced computing infrastructure Build and manage ongoing relationships with customers, partner in continuous planning cycles, and ensure service needs are identified with appropriate
5+ years of professional services or service engineering leadership experience in delivering external customer facing services or large-scale enterprise environment applications/services 5+ years working with internal or external customers of a production or business critical setting Prior experience with infrastructure service design and management Prior experience with planning and managing infrastructure deployments, including understanding of capacity constraints Prior experience designing and delivering large scale customer programs or distributed systems and/or automation systems with focus
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