Network Engineering Manager – SPS Contact Center Global Backbone Network at Amazon
Network Engineering Manager – SPS Contact Center Global Backbone Network Details
Jan. 11, 2019, 7:27 a.m.
Operations, IT, & Support Engineering
Seattle, Washington
diverse, multicultural team The Selling Partner
Amazon strives to be earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience. Amazon continues to grow and evolve as a world-class e-commerce platform. To expand the selection of products available to customers, Amazon engages with sellers who offer their catalog of products on Amazons’ global e-commerce platforms. The Selling Partner Support (SPS) organization acts as the primary interface between Amazon and sellers. We obsess over providing world class support services to our global partners. We strive to predict the seller's needs, create innovative self-help tools and provide solutions to help our partners better serve their customers and grow their businesses. SPS at Amazon provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across extensive worldwide locations. Amazon uses various state
· A Bachelor's Degree in Computer Science or equivalent experience is mandatory. · Must be able to determine priorities between various programs and have a sense of urgency with task completion. · Excellent diagnostic/troubleshooting skills needed to support/fix issues. · Experience designing, building, and testing complex topologies. · Meticulous in planning and focused in execution. · Excellent network analysis fundamentals and robust troubleshooting skills. · Troubleshooting traffic engineering using BGP and large-scale network design and maintenance is critical.1) Excellent oral communication