Amazon’s HR Services organization is looking for a smart and driven visionary to help reimagine its service catalog tool to deliver an exceptional customer experience and transform the rich data being captured into meaningful utilization insights. The Global Service Catalog team’s mission is to create a user-friendly experience for internal business teams to easily find, research, and request services from a vast catalog of professional services made available to Amazon operations around the globe. The team is also keenly focused on providing HR Services teams a mechanism to access and influence service catalog data as they obsess over designing and implementing services that meet their customers’ needs. You will own the service catalog’s features and performance and will ensure it produces an exceptional customer experience, can quickly scale as content requirements expand in scope and complexity, and is highly efficient at data management and reporting. You will partner with leaders,
· Bachelor’s degree in Business, Information Technology, or related discipline. · 5+ years of experience in technical product management, owning and driving end-to-end product requirements across multiple technology, business, and design teams. · 3+ years of experience working with cross-functional teams to design, develop, and implement new systems or solutions. · Graduate degree and/or MBA preferred. · Knowledgeable in technology development best practices (such as Agile) and product management methodology. · High attention to detail with proven ability to manage multiple and competing priorities,