Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure. We are looking for someone that is about being at the forefront of transformational technology
Qualifications · The right person will have strong people management experience of 5+ years with a track record of success. · They will be analytical and have experience in leading technical engineers and/ or operational teams in high pressure environments. · Must have a record of driving projects to improve operations and support-related processes and the right technical support experience. · Strong verbal and written communication skills, which will be key in driving customer and internal communications. · Strong Technical background and working knowledge of protocols (HTTP, DNS and TCP/IP) and