AWS Technical Customer Service Associate at Amazon
AWS Technical Customer Service Associate Details
May 21, 2019, 5:17 a.m.
Customer Service
Support
Seattle, Washington
AWS Support team Amazon Web Services
Who we are: Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. With Amazon Web Services (AWS) you have the chance to help individuals and businesses manage their computing infrastructures and applications into the cloud. As a member of the AWS Support team, you will be at the forefront of cloud technologies and the full breadth of AWS services. You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world-class support is critical to customer success. AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2. We have a team of talented engineers located in multiple locations around the world, and are growing rapidly
Basic Qualifications: The ideal candidate is familiar with cloud computing. Candidates have experience designing, developing, and producing knowledge base content in customer support environment. To meet the required qualifications for this role, candidates should: · Have 1+ year of experience as an Editor, Tech Writer or Content Strategist. · Proven experience developing, creating, and supporting complex content. · Demonstrated experience writing content that clearly communicates complex technical topics to customers. · Proven ability to research, develop, write, and edit effective content with