The Partner Support and Solutions team strives to make Amazon the best place for sellers, vendors, and brands to reach customers, driven by the experience and support we provide them in growing their businesses locally and globally. Within this group, the Selling Partner Content Management (SPCM) team plays a key role by driving the creation of high-quality, user-centered content for sellers that partner with Amazon, and for the associates who help sellers when they contact the company. We set the tone for the global business, creating great content across eight primary languages. As a Senior Program Manager for Content Strategy, you’ll lead global programs relating to editorial strategy, content management, and process design. You’ll collaborate with teams across Amazon to develop features and solutions that enable fast resolution of customer needs while ensuring consistency of voice and communication quality across multiple languages. Additionally, you’ll help develop an extensible content
· 7+ years of project / program management experience. · 5+ years of experience leading project delivery for large cross-functional projects. · Bachelor’s degree in Technical Writing, Information Management, or related field. · Strong analytical skills and a demonstrated ability to use hard data and metrics to back up assumptions and evaluate outcomes. · Demonstrated planning and execution skills. Meticulous and methodical, detail oriented with a demonstrated ability to dive deep and ask the right questions. · Demonstrated oral and written communication skills. · Proven track record of taking ownership