Software Support Engineer at Amazon

Software Support Engineer Details

June 21, 2019, 4:01 a.m.
Operations, IT, & Support Engineering
Operations and Supply Chain
Seattle, Washington
product development team The Device Software
Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you. The Device Software Services and Operation group builds and manages unique and exciting digital products for Amazon Devices - Amazon Kindle, Digital Video, Audio, Music and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes, taking what's possible with digital media to the next level. · Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. · Developing Tools, applications, code improvements and scripts to resolve operational burden of support

· Bachelor’s degree in Computer Science or a related field · 2+ years of development/technical support experience · 2+ years of experience to troubleshoot and identify the root cause of issues in Enterprise Level applications · 1+ years of experience working on networking, hardware performance and audio/video technologies within Consumer Electronics. · Development Experience in Python/Ruby/NodeJS/C/Java or open source based technologies · Experience in Perl or shell scripts, XML/SOAP, web services, web application development · Experience in UNIX/Linux operating system and tools · Experience working
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