Cloud Support Associate (Mandarin Fluency) - - Amazon Web Services at Amazon

Cloud Support Associate (Mandarin Fluency) - - Amazon Web Services Details

June 22, 2019, 4:07 a.m.
Operations, IT, & Support Engineering
Support
Seattle, Washington
AWS Support team Amazon Web Services
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with other engineering teams within Amazon developing these new capabilities. Overview The AWS Support team is seeking engineers who enjoy solving problems, working with customers, and have a strong technical background in application management and software development including Git, SVN, and at least one popular programming language. Do you have experience as a Systems Administrator working with Linux, Unix or Windows, and understand

· Excellent oral and written communication skills in both English and Mandarin Chinese · Open to dedicating to Mandarin Chinese support · Must have demonstrated proficiency in these areas: -Systems administration (Linux and/or Windows Servers) -Networking (DNS, TCP/IP) · Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field. · Strong customer focus · Strong multi-tasking skills · Self-starter who is excited about technology · Open to working non-standard hours (no night shifts) including a Sun-Mon or Fri-Sat weekend
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