Service Engineer at Microsoft

Service Engineer Details

Feb. 25, 2019, 7:07 p.m.
Individual Contributor
Redmond, WA
Azure, Office 365,
Azure Commerce and Ecosystem (C+E) enables one of Microsoft's most business-critical needs: electronic monetization of products and services. C+E is developing some of Microsoft's largest scale, most business-critical cloud services. These services have a huge global footprint of over 240 markets and processes millions of transactions daily, with loads growing linearly as Microsoft moves to a fully cloud-powered services and devices company. The platform powers all of Microsoft's key businesses – Azure, Office 365, XBOX, Windows App Store, Windows Phone, Bing Ads to name just a few. The platform also powers the licensing business for millions of customers large and small, enabling them to use Microsoft software and services across cloud, on-premises, and hybrid scenarios. Whether renting a movie or buying a game on Xbox LIVE, purchasing an app on a Windows or Windows Phone device, signing up for an Office 365 subscription or paying for Azure services, you are using Universal Store. Service

• Design, build and manage high availability services, focusing on latency, scalability, efficiency and operability of the service • Contribute in debugging, troubleshooting the complete stack of a service; drive analysis of a service outage to recommend solutions to solve problems permanently • Engage in service capacity planning and demand forecasting • Builds scripting solutions to automate platform setup • Review and influence ongoing design, architecture, standards and methods for operating services and systems; assess design and code changes to drive improvements • Conduct periodic on call
• A BS/MS in Computer Science or equivalent experience • 2+ years software development experience (online services preferred) • Good scripting/automation skills • Good C#, C++, C, .NET or Java coding skills • Capable of technical deep-dives into service design, operating systems, networking, storage, monitoring, and capacity planning • Exceptional problem solving skills and excellent verbal and written communication skills
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