*This role is located in Seattle, Washington* Amazon is looking for a Case Coordinator to join an exciting new project team working to build a completely new best in class consumer product. We are an innovative, cross-platform, customer-obsessed team, working on big-bets in an innovative environment. Our organization rewards intellectual curiosity while maintaining the direct to market product focus. Our mission is to invent and simplify large-scale solutions and bring the future to Amazon customers. The Case Coordinator is highly skilled in conducting telephonic outreach and answering questions, can articulate themselves in written outreach, and is able to respond to changing circumstances and needs. The Case Coordinator will represent the company professionally and positively, always exercising utmost discretion, diplomacy and tact in customer interactions. The Case Coordinator works under the primary supervision of the Program Manager. The ideal Amazonian will demonstrate the ability
· High School Diploma or GED · 1+ years as a Coordinator in a sensitive/regulated area such as Human Resources, Medical Office Management, or Law · 1+ year of experience with Microsoft Office (Word, Excel, PowerPoint, etc.) · 1+ year of experience using collaborative document management solutions such as WordDocs, Google Drive, Quip· Meets/exceeds Amazon’s leadership principles requirements for this role · Meets/exceeds Amazon’s functional/technical depth and complexity for this role · 3+ years as a Coordinator in a sensitive/regulated area such as Human Resources, Medical Office Management, or