The Tax Software team is looking for a talented and enthusiastic Support Engineer who is passionate about operations excellence and great customer experience. We are responsible for the tax calculation platform and provide the core services that calculate the accurate amount of transactional taxes (sales tax and VAT) on Amazon. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe. Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right. As a Support Engineer, you are a technical lead on your team and act as a subject matter expert for one or more services. You are viewed as a support leader throughout the larger organization and are regularly engaged to work on cross-team planning. You lead large multi-team projects
· Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field · 1+ years of experience· Excellent oral and written communication skills · Passionate about customers and new technology · Experience working within the software development or Internet industries is highly desired · Experience managing full application stacks from the OS up through custom applications · Demonstrated proficiency in systems administration (Linux/Windows), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Java,