Job is more than 1 month old.
Job Details
Posted date: Aug 05, 2024
Location: Seattle, WA
Estimated salary: $131,700
Range: $81,400 - $182,000
Description
Would you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Amazon Tax Platform Services is the place for you.We are responsible for the tax calculation platform, providing the core services that calculate taxes (sales tax and VAT) for all Amazon sales, physical and digital, globally. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe. Our team stays on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right. We are a collection core Tier 1 services in the eCommerce Foundations Stack with mission critical impact Amazon鈥檚 compliance, business continuity and all financial and retail transactions.
The eCF TAX team is looking for a DevOps Support Engineer to evolve and re architect Native AWS solutions, build features and tools that will have an immediate impact, as well as partnering with finance and Tax engine business leaders in the Ordering Stack.
As a DevOps Support Engineer, you will provide operational support for your team, and ensure that the root causes of operational issues are identified and resolved. You will collaborate with Data Engineers, Software Development Engineers, and Systems Engineers to help build and maintain CI/CD pipelines, ETL pipelines, and event monitoring solutions at scale. You will help shape the strategic direction and decisions for data integration and monitoring of critical Tier 1 services.
An ideal candidate is highly autonomous, possesses strong written and verbal communication skills, adapts quickly to new technologies, and has high career growth potential. On a typical day you might:
路 Dive Deep while working with customers, troubleshooting, diagnosing, and resolving problems across various technologies
路 Create and update engineering or customer-facing documentation
路 Develop runbooks, or build tools, used by customers or other Systems Engineers
路 Identify customer pain points, raising concerns to your team, to shape the product roadmap
Key job responsibilities
Administer & monitor multiple AWS Accounts.
路 Solve both tactical and strategic problems simultaneously
. Design cloud infrastructure that is secure, scalable, and highly available on AWS
. Work collaboratively with software engineering to define infrastructure and deployment requirements
. Provision, configure and maintain AWS cloud infrastructure
. Ensure configuration and compliance with configuration management tools
. Administer and troubleshoot Linux based systems (Amazon Linux 2 AMI)
路 Resolve Problem Management and Resolution tickets
路 Ensure environment security follows best practices
路 Monitor AWS Services and integration with other applications. Also to provide usage and performance metrics
路 Perform some production support duties during off-hours, on rotation
Qualifications
- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
Extended Qualifications
- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Check out other jobs at Amazon.