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Job Details
Posted date: Nov 04, 2026
Category: Services Account Management
Location: Multiple Locations, Multiple Locations
Estimated salary: $156,600
Range: $107,600 - $205,600
Employment type: Full-Time
Travel amount: 25.0%
Work location type: 0 days / week in-office – remote
Role: Individual Contributor
Description
OverviewMicrosoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Unit, Specialist Team Unit, and Customer Support Unit to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.
Are you ready to help redefine how we sell services? Join a dynamic, forward-thinking sales team that’s transforming the customer experience. We’re looking for innovative, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and know how to align competing priorities to drive shared success.
Our organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products—it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
SCT sellers serve as the strategic bridge between Services Acceleration, Frontier Co, regional sales teams, and priority industry motions. Speacilist sellers within Strategic Consulting Team (SCT) bring high levels of workload or domain expertise into transformational services led opportunities.
As a Strategic Consulting Executive, you will operate as a senior individual contributor at the heart of industry-led transformation and custom deal-making, engaging C-Suite stakeholders, selling transformation, and applying deep industry and business acumen through a consultative selling approach to drive measurable business outcomes. Strategic Consulting sellers focus on Microsoft’s priority industries, bringing industry-specific expertise, market insight, and transformation patterns to shape high-value customer opportunities.
You will provide strategic direction and guidance to sellers and business stakeholders to achieve revenue targets, own strategic opportunities from inception to closure, and bring the caliber of strategic counsel customers expect from the world’s leading consulting firms.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Own and execute the SCT consulting sales plan for large transfomational deals, building a repeatable, transformation-led consulting and services pipeline aligned to Frontier Co and Services Acceleration priorities.Act as a bridge from SCT into Frontier Co, ensuring alignment, knowledge transfer, and coordinated execution across Services Acceleration, Industry Solutions Delivery (ISD), Industry Solutions Engineering (ISE), and the regional sales organizations.Identify, qualify, lead, and close strategic, C-suite level consulting opportunities on prioritised accounts, driving advanced workloads, usage, and consumption aligned to documented customer business value.Partner with Americas and regional sales leadership to embed Industry Solutions transformation plays into account plans, coaching sellers to identify, qualify, and advance strategic engagements.Represent Americas SCT governance and rhythms, maintaining accurate Sales Stage, Forecast Recommendation, and close-plan discipline in required systems of record (e.g., MSX).Build and maintain senior stakeholder relationships across both markets, replicating proven SCT operating models from other OUs to create a sustainable, repeatable growth engine for consulting-led cloud and AI revenue.
Qualifications
Required Qualifications:
Bachelor's Degree AND 4+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related workOR equivalent experience.
Preferred Qualifications
Experience in consultative selling or professional services sales, with a focus on large-scale business transformation.Experience identifying, developing, and closing complex, high-value consulting opportunities with enterprise customers.Experience engaging C-suite executives and senior stakeholders to influence transformation strategies and drive measurable business outcomes.Knowledge of Microsoft cloud, AI, and enterprise technology solutions, including their application to industry-specific business challenges.Experience collaborating across sales, consulting, engineering, and delivery teams to execute strategic customer engagements.
Services Account Management IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.