Microsoft Jobs in Seattle

Microsoft has 56 jobs in the Seattle area posted in the last week.

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Date	Job Title	Location	Salary	Excerpt	Description
Apr 03	Research, Applied, & Data Sciences Research Intern - Microsoft Teams CMD Labs	Redmond, WA			Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.   Microsoft Teams   is the hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and effective. It is core to Microsoft’s modern work, modern life & modern education value prop.  We are reinventing the way people communicate and work together across the globe.     We are looking to hire a PhD (or published MSc) candidate for a 12-week Research Internship to join   CMD Labs   – an applied science team within Microsoft Teams – to work on improving transcription accuracy   specifically for   Japanese , with emphasis on named entities   (e.g., names of people/products/teams etc.) by applying existing or novel research and leveraging training, fine tuning, and prompt engineering of speech transformer models, as well as LLMs and audio-enabled foundations models as post-processing and re-scoring modules.   Our flagship AI applications for Teams Meetings such Team Copilot, Personal Meeting Copilot and Intelligent Recap are all fully dependent on an accurate meeting transcription as the primary grounding data. Within transcription, the importance of named entities - names of people, projects, products, companies and places - is often the most important, and yet the most challenging for the transcription engine since the names might not be a part of the model's training data.   The Research Intern will be onboarded to our evaluation pipeline code which takes as input real meetings that were donated internally, and work to iterate on existing algorithms as well as propose novel solutions to the problem based on recent academic literature. The work done in the Research Internship will contribute towards the algorithm that the engineering team will implement in production.   As a secondary priority, given substantial scientific novelty of the approach and results, collaboration on a mutual publication is also possible. Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Additional Responsibilities Conduct experiments, create and validate metrics, and develop candidate algorithms to improve the accuracy of transcription of named entities  in Japanese   and reduce chances of error in downstream LLM-based applications. Collaborate closely with CMD Labs researchers and engineers to leverage existing assets, datasets, and ensure results can be leveraged back into the product. Embody our  culture  and  values .
Apr 03	Software Engineering Senior Software Engineer	Redmond, WA	$183,700		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and sky is the limit thinking in a cloud-enabled world.   AI is the strategic bet for Microsoft. The Azure AI Platform is right at the forefront of innovation . Our projects involve cutting edge technologies and problems. Joining the se projects you will gain knowledge and experience about generative AI, large language models, large scale inference infrastructure, GPU optimization, AI applications, etc.      The Model Scaling Platform team within AI Platform is responsible for managing all the inferencing capacity that powers Microsoft’s AI ambitions. Our fleet running state-of-the-art Open AI models provides the foundation for Microsoft’s various Copilots and Azure Open AI Service . We manage a vast number of premium AI accelerators and aim to leverage them in the most agile and efficient manner. Our services and the products they power are experiencing incredible growth. As part of this team, you will have opportunities to work across team boundaries and tackle hard system problems which translate to business impact that directly affect Microsoft’s bottom line.      We are looking for a Senior Software Engineer to help build the next wave of capabilities for the inferencing platform. You will have the opportunity to work with a team of talented engineers in a fast-paced environment to lay the foundations for a new set of systems we are building. The successful candidate will possess technical prowess, be highly motivated, and have a methodological approach to problem solving.     We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Design and develop large-scale distributed software services and solutions    Collaborate across teams and discip line to understand requirements and translate into design and solution that stands the test of time   Evaluate and recommend new technologies , tools, and processes to improve the efficiency and effectiveness of the team.    Provide technical leadership and guidance to team members , ensuring best practices and high standards of software quality.    Provide support to online services by investigating and mitigating issues.   Embody our culture and values
Apr 03	Software Engineering Senior Software Engineer - Fabric Graph	Redmond, WA	$183,700		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further . This is a world of more possibilities , more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.     Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.     ​ ​ Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.  ​     ​ ​ The Fabric Graph team is dedicated to simplifying the process of extracting insights from the vast scale of interconnected business data prevalent in every organization. We are driven by our goal to enable all users to visualize, analyze, and enrich the intricate relationships within their business data. Our team is focusing on developing advanced graph technologies that empower users to unlock the full potential of their data.   We are currently seeking a Senior Software Engineer who can define and implement our vision of scale-out graph services and infrastructure . This role is crucial in enabling large-scale graph analytics for data analysts, business users, and data scientists across all organizations.   ​ ​   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served .   ​ You will lead the development of core components for a scalable, cloud-based infrastructure, including distributed storage, networking, and service orchestration. You will design, implement, and drive modularization, optimization, testing, reliability, and observability of cloud infrastructure components. You will define and implement observability metrics, analyzing them to enhance system performance, reliability, and operational efficiency. You will contribute to the collection, classification, and analysis of large-scale operational and system performance data. You will guide the team in executing multi-group project plans, release schedules, and task prioritization in collaboration with key stakeholders (e.g., project managers).   Embody our culture and values  
Apr 03	Supply Chain AI Planning Project Manager	Redmond, WA	$167,100		Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.   We are looking to hire a AI Planning Project Manager to join our team. Microsoft Cloud Planning (MCP) is the central planning function within CSCP focusing on forecasting, capacity planning, and HW planning for all Microsoft Cloud services, and associated hardware directly impacting success of Microsoft cloud business. We are looking for a passionate supply chain professional to help build scalable forecasting and capacity planning solutions for Compute products and services. This role will be responsible for driving projects that enable scale and automation improvements in support of e2e AI planning.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.        Lead Cross-Functional Implementation: Manage the development and implementation process for products and services, typically involving large, complex cross-functional projects with multiple internal teams or external partners. Drive Continuous Improvement: define and drive projects that directly benefit AI planning to drive capability improvements, in support of AI scaling and harden overall business metrics leveraging lean methodologies.  E2E AI Planning: Partner with multiple supply chain organizations to lead and drive system and process initiatives to improve process and automation in capacity planning to enable the increasing scale and growth of Microsoft Cloud. Partner with analytics team for automating reports and building management dashboards Perform ad-hoc analysis for critical business needs. Other: Embody our culture and values
Apr 03	Program Management Principal Product Manager - Supply Chain Security	Redmond, WA	$215,800		Supply chains are everywhere. Parts in a supply chain come together to create everything from automobiles to data centers to software. Securing these supply chains is critical for ensuring software and hardware security. We’re looking for a technical product manager to build software and hardware supply chain solutions that work for Microsoft as well as our customers and partners.    As a Principal Product Manager- Supply Chain Security in the Azure Office of the CTO you’ll work across internal teams, partners, customers , and the open-source community to design end-to-end supply chain solutions based industry standards, such as the IETF’s (Internet Engineering Task Force)  Supply Chain Integrity, Transparency, and Trust (SCITT) standard. Your work will ensure that technologies from our counter-signing services to artifact repositories to policy engines work together to provide a unified solution. Finally, y ou’ll also work with key customers to understand their requirements and ensure our solution meets their needs. This opportunity will enable you to deepen your expertise in supply chain security as well as design complex security solutions that are easy for customers and partners to adopt.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   You will partner with multiple software and hardware teams engineering teams to design complex technical solutions in the supply chain security area. You also provide key stake holders with data-driven recommendations based on identified risks.   You will build relationships with multiple customers and partners on the design of our SCITT-based solution. You’ll understand their environment and challenges in detail .    You will collaborate with open-source and industry organizations, providing leadership in supply chain security.   You’ll define the success criteria and the relationships for implementing multiple feature areas in this highly complex cross-functional project. You’ll coordinate and ensure alignment across the business.    You will deliver on the roadmap for multiple feature areas that span different divisions. You will track schedules, drive development of staging and implementation plans, and lead governance programs associated with this project.    You will drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also provide expertise needed for departments to collect performance metrics, lead customer support, and define and lead direct customer engagements.  
Apr 03	Software Engineering Principal Software Engineer	Redmond, WA	$215,800		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Bing Fundamentals team focuses on providing a search and recommendation platform for Microsoft internal partners using the documentation recall and reranking backend service suite. As a team, we manage one of the world’s largest distributed systems and have experienced success in building efficient large scale distributed systems. Within Bing Fundamentals, Bing MagneTar team provides a range of products that enable software engineers and data scientists to lead the transformation of analytics in the world of data. Our mission is to build a big data platform for the age of AI, using open-source technologies such as Hadoop, Spark, Kafka, Flink and Kubernetes to empower the Microsoft AI organization. We are hiring a Principal Software Engineer and are looking to push the boundaries of what is possible, again. You can help rebuild the way analytics engines process data. We build services that enable big data developers to build mission critical applications with high levels of Service Level Agreement (SLA). As an engineer in our team, you will work on and extend Open-Source Software (OSS) technologies like Apache Hadoop, Spark, Delta Lake, Kubernetes as well as proprietary Microsoft services. You will help design & implement software components, participate in code reviews, design reviews, assist customers as needed to be able to leverage the service and keep the service running. You will support a team of talented engineers aiming to improve the abilities of what is possible today with industry leading performance, integration, security and reliability. This will require exploring the frontiers of what is possible. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Design and develop large-scale distributed software services and solutions following modern software engineering practices through design and code reviews. Collaborate with appropriate stakeholders to determine user requirements for a scenario, drive identification of dependencies and the development of design documents for a product, application, service, or platform. Perform system design with well-defined interfaces across multiple components, leveraging data/telemetry to inform decisions. Develop best-in-class engineering for our services, ensuring components are modular, secure, reliable, testable, diagnosable, maintainable, actively monitored, and reusable. Improve test coverage, organize and implement integration tests, and resolve problem areas. Troubleshoot and optimize automation, reliability, and monitoring for Live Site. Embody our culture and values.
Apr 03	Technical Support Technical Support Escalation Manager	Redmond, WA	$147,550		With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) organization we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and orchestration skills, and deepen your relationship management expertise. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Customer Resolution: Act as a primary contact to understand issues and improve experiences for account-aligned customers and maintain relationships with internal and external teams to resolve customer issues. • Mentor others on the team and participate in strategic projects to enhance resolution times and customer satisfaction. • Provide status updates to customers and internal stakeholders and identify trends from internal retrospectives and suggest improvements. Collaboration: Collaborate with engineering and operations teams to identify the right resources and manage escalated issues for account-aligned customers and ensure existing processes don’t hinder issue resolution. Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response and resolution status and communicate internally to drive faster issue resolution. • Process Improvement: Identify systematic issues and participates in improvement projects and creates executive summaries and identifies patterns in customer issues. • Vendor Relationships: Drive relationships with outsource vendors for issue resolution.   Process Improvement: Identifies systematic issues and process breakdown and participates in a project or workgroup to improve systematic issues and internal processes .     Creates an executive summary detailing the customer issue, impact on the business, and status of the resolution. Identifies patterns in customer issues and supports the delivery of strategies to resolve them .     Vendor Relationships: Participates and drives relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes .       Other: E mbody our culture and values    
Apr 03	Technical Support Technical Support Engineering	Redmond, WA	$133,200		W ith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Technical Support Engineering (SE) Endpoint protection cybersecurity support engineers serve as technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service-oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Response and Resolution: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.   Business Integration: Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.   Other: Embody our culture and values  
Apr 03	Technical Support Technical Support Engineering	Redmond, WA	$133,200		With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Technical Support Engineering (SE) Endpoint protection cybersecurity support engineers serve as technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service-oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Response and Resolution: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.   Business Integration: Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.   Other: Embody our culture and values  
Apr 03	Technical Support Technical Support Engineering	Redmond, WA	$133,200		With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Technical Support Engineering (SE) Endpoint protection cybersecurity support engineers serve as technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service-oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Response and Resolution: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.   Business Integration: Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.   Other: Embody our culture and values
Apr 03	Software Engineering Principal Software Engineer	Redmond, WA	$215,800		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity.   Microsoft Security aspires to make the world a safer place for all. Unified Security Intelligance (USI) team empowers defenders to detect hidden patterns, harden defenses, and respond to incidents faster with Threat intel, static & dynamic analysis of untrusted content.     Our team is at the forefront of both the opportunities and the challenges for Microsoft Security.    We are looking for a Principal Software Engineer for Behavioral Analysis & Detection team within USI to develop analysis & detection engineering stack enabling intel, heuristics & ML driving detections.  Lead the design and development of our enterprise-based threat analysis & detection services, ensuring scalability, reliability, and performance. Collaborate with cross-functional teams to define technical requirements and drive the implementation of innovative solutions that are required for Microsoft Security services to deliver threat protection across all Microsoft Defender products. Mentor and guide other engineers, influence Engineering Managers, fostering a culture of continuous learning and technical excellence. Collaborate with product management to prioritize features and roadmap initiatives based on customer needs and market trends. Ensure adherence to coding standards, software quality, and best practices for software development lifecycle management.  
Apr 03	Software Engineering Software Engineer II	Redmond, WA	$153,550		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   The Identity & Access Management (IAM) Protect team manages Entra tenants for all Microsoft Cloud. We are looking to hire a Software Engineer II with data platform/data engineering experience that will join our mission of protecting Microsoft Cloud by building and operating security services that will enforce security policies across thousands of services. In this role, you will play a pivotal role in shaping the future of security at Microsoft and leveraging your insights to protect Microsoft services and customers. Your primary focus will be on Design, develop, and maintain scalable data pipelines and systems to support various business needs and objectives. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. • Collaborate with peer teams to gather and integrate data from various sources to support the data needs for security attack graph. • Builds scalable data models and data pipelines to extract, load and transform data, ensures secure data storage, with focus on data quality and compliance. • Implement data validation and quality assurance processes to ensure the accuracy and reliability of the data. • Provide the required data with the aim to support the extension of security attack graph tooling to drive analysis and eviction of attackers. • Collaborate with other team members to provide analysis of large data sets to determine security risk for Microsoft. • Understand Microsoft security and privacy guidelines and bring the system in compliance. • Embody our Culture and Values
Apr 03	Business Operations Business Manager	Seattle, WA	$214,300		As a Business Manager for the Software & Digital Platform (SDP) sales unit within Americas Enterprise, you will help our most strategic ISV, platform and digital native companies achieve their business goals with Microsoft Solutions. You will lead business management for the sales unit VP and engage in a number of strategic priorities within the team and across MCAPS leadership.   The Business Manager is a critical role that looks left to right across the sales unit to ensure we are optimizing daily operations, driving a strong team rhythm of business and supporting sales unit leadership on all elements of operational excellence.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Managing the day-to-day running of the SDP business Driving the SDP rhythm of business (ROB) and executing on sales unit priorities Responsible for budget and workforce planning activities and management Monitoring organizational health and driving the health and culture of the organization Partnering with the communications lead to drive a thoughtful sequencing of internal and external communications that promote sales unit leadership’s strategy and direction Partnering with the Sales Excellence Lead to rationalize and execute on the sales unit’s enablement program Partnering with the SDP Digital Native team to drive a strong rhythm of business, insight loop and stakeholder management Serving as a trusted advisor to the leader, participating in a variety of special projects, program and initiatives Other: Embo dy our culture and values  
Apr 03	Software Engineering Software Engineer - CTJ - Poly	Reston, Virginia	$153,550		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Identity engineering team builds and manages Microsoft’s online identity providers for all of Microsoft’s online services and platforms like Azure, Office, Xbox, and HoloLens. We boldly pursue big ideas that power transformational advances in online security and user management. Our work spans both the consumer and enterprise space and can be found in internet scale online services, the Windows operating system and most phones and handheld devices. Identity engineering employees have deep technical expertise, customer insights, and a clear point of view that comes from first-hand, very large-scale experience. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.    Our teams are seeking experienced and passionate software engineers to join us as we create and deliver mission critical services and processes to enable Microsoft’s online presence. You will have the opportunity to design and develop creative, compelling, and cutting-edge systems that support our world-wide operations. You will develop software and services at scale, innovating on the latest technologies as the earliest adopters while mentoring other team members.  Also, our culture promotes diversity, multiculturalism, and inclusion and is clearly reflected in all of the things we do. Diversity is more than a commitment for us - it is the foundation of what we do. Our team has a strong sense of accountability and provides its members with many opportunities for learning and career growth.  We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more!    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. #MSFTSecurity, #Entra, #Identity, #IdentityJobs - Close collaboration with multiple teams and organization of work items to track progress against asks - Participation in an on-call rotation - Working with stakeholders to develop technical solutions and automation (code, scripts) - Livesite support of assigned services within Azure's air-gapped regions - Buildout of additional services as they come within scope
Apr 03	Security Engineering Senior Security Engineer	Redmond, WA	$183,700		Are you passionate about identifying and exploiting security vulnerabilities that impact hundreds of millions of users? Join the Gaming and AI team in the Microsoft RedTeam (MRT) organization, where you will emulate real-world advanced persistent threats against Microsoft. Our mission is to ensure Microsoft is prepared to face and respond to even the most determined adversaries by exploring innovative ways to identify and prevent security flaws. The Gaming and AI RedTeam is currently seeking talented individuals focused on exploitation across a diverse set of Microsoft-owned gaming studios and the emerging field of Artificial Intelligence. In this role, you will contribute to the security of over 30 gaming studios and the foundational infrastructure supporting the CoPilot product suite, both internally and externally. MRT at Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. We are looking for a Senior Security Engineer to lead operations and collaborate with other experienced red teamers in identifying and exploiting vulnerabilities across all layers of services, including application, cloud, network, hardware, and operational security domains. You will work closely with developers and security personnel from multiple teams across Microsoft. Additionally, as a Senior Security Engineer in MRT, you will be responsible for fostering the team's growth both technically and culturally, as we build and retain the next generation of top talent at Microsoft. By adopting the tactics, techniques, and procedures of potential attackers, you will provide critical insights that empower our security teams to strengthen defenses and protect against the evolving landscape of digital threats.   Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   • Discover and exploit vulnerabilities end-to-end in order to assess the security of services • Execute and lead Red Team operations using real world adversarial tactics and techniques to validate a production service's ability to detect, investigate, and respond • Advocate for security change across the company through building partnerships and clearly communicating impact of risks • Analyze a wide array of data sources to identify potential security weaknesses and breach points within Microsoft’s infrastructure • Prototype tools and techniques to scale and accelerate offensive emulation and vulnerability discovery • Collaborate with Blue Teams to improve readiness and produce solutions for defenders and customers • Analyze simulated adversary tactics and communications, enriching our defensive tactics and threat intelligence     Other Embody our  Culture  and  Values
Apr 03	Software Engineering Senior Software Engineer - CTJ - Poly	Redmond, WA	$183,700		Microsoft has an exciting opportunity for a Senior Software Engineer in the Cloud+AI Azure Data team. As part of a core product engineering group, you will develop features, improvements, enhancements, and bugfixes within Azure Data products which are used by Microsoft’s worldwide customer base like Azure SQL Database, Azure Cosmos DB, and Azure PostgreSQL . As a member of the Azure Data team, you will also be responsible for deploying and operating Azure services within an air-gapped environment.         In this role, as a Senior Software Engineer you will have the opportunity to work with engineers who enable a broad set of Azure services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software you build will be  required  to meet the security policy and assurance requirements of both public and private sector customers.        Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.         The scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed online, and billions of people use them every day. We need people who enjoy analyzing complicated problems,  coming up with  creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability.     Defines and develops standardized, repeatable, scalable solutions to guarantee quality.     Develops “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively  monitored  and reusable.       Improves test coverage for services, organizes and implements integration tests, and resolves problem areas.        Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.     Applies best practices to reliably build code that is based on well-established methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations.     Builds, enhances, reuses, contributes to, and  identifies  new software developer tools to support other programs and applications to create, debug, and  maintain  code for products. Uses open source when possible. Begins to develop skills in other tools outside areas of expertise.  Identifies  internal tools and creates tools that will be useful for creating the product,  determining  if methods are still applicable for the current solution. Shares best practices and teaches others about new tools and strategies.      Considers testability, portability/monitoring, reliability, and maintainability, and understands when code is ready to be shared and delivered.       Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions  regarding  the engineering of products.     Contributes to the development of automation within production and deployment of  a complex  product  feature . Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.     Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to  demonstrate  compliance for product areas. Develops and holds an understanding of the implications of onboarding  new technologies  following expectations of compliance at Microsoft.     Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring). Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration. Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Drives sustaining feedback loops from telemetry resulting in  subsequent  designs. Creates outputs of telemetry such as notifications or dashboards.     Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to  monitor  system/product/service for degradation, downtime, or interruptions. Alerts stakeholders as to status and initiates actions to restore system/product/service for simple problems and complex problems when  appropriate . Responds within Service Level Agreement (SLA)  timeframe . Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates issues to  appropriate owners .     Maintains operations of live service as issues arise on a rotational, on-call basis. Implements solutions and mitigations to more complex issues  impacting  performance or functionality of Live Site service and  escalates  as necessary. Reviews and writes issues postmortem and shares insights with the team.     Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development.   
Apr 02	Software Engineering Software Engineer II	Redmond, WA	$153,550		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   The Software Engineer II role is on the security platform team working on provisioning compliant data access across Microsoft Security organization. You will be responsible for design, development, testing and release of features.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Defining well thought out design patterns and code with an emphasis on quality, simplicity, maintainability, and performance Engineering systems. Driving efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability. Proactively identifying and reducing issues through design, testing, and implementation of software-based solutions. Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing, and automation capabilities to improve service health, manageability, and reliability. Mentoring engineers on the team.   Other   Embody our  Culture  and  Values  
Apr 02	Research, Applied, & Data Sciences Senior Security Researcher	Redmond, WA	$183,700		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   Do you want to find responsible AI failures in Microsoft’s largest AI systems impacting millions of users? Join Microsoft’s AI Red Team where you'll emulate work alongside security experts to cause trust and safety failures in Microsoft’s big AI systems. We are looking for a Senior AI Safety Researcher where you will get to work alongside experts to push the boundaries of AI Red Teaming. We are a fast paced, interdisciplinary group of red teamers, adversarial Machine Learning (ML) researchers, and Responsible AI experts with the mission of proactively finding failures in Microsoft’s big bet AI systems. Your work will impact Microsoft’s AI portfolio including Phi series, Bing Copilot, Security Copilot, Github Copilot, Office Copilot and Windows Copilot and help keep Microsoft’s customers safe and secure.   More about our approach to AI Red Teaming: https://www.microsoft.com/en-us/security/blog/2023/08/07/microsoft-ai-red-team-building-future-of-safer-ai/       Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The AI Red Team is looking for security researchers who can combine the development of cutting-edge attack techniques, with the ability to deliver complex, time limited operations as part of a diverse team. This includes the ability to manage several priorities at once, manage stakeholders, and communicate clearly with a range of audiences. Understand the products & services that the AI Red Team is testing, including the technology involved and the intended users to develop plans to test them. Understand the risk landscape of AI Safety & Security including cybersecurity threats, Responsible AI policies, and the evolving regulatory landscape to develop new attack methodologies for these areas. Conduct operations against systems as part of a multi-disciplinary team, delivering against multiple priority areas within a set timeline.     As a Senior Secuirty Researcher, you will: Discover and exploit GenAI vulnerabilities end-to-end in order to assess the safety of systems Manage product group stakeholders as priority recipients and collaborators for operational sprints   Drive clarity on communication and reporting for red teaming peers when working with product groups, other AI Safety & Security ecosystem leads, and business decision makers   Develop methodologies and techniques to scale and accelerate AI Red Teaming   Collaborate with teams to influence measurement and mitigations of these vulnerabilities in AI systems Research new and emerging threats to inform the organization   Work alongside traditional offensive security engineers, adversarial ML experts, developers to land responsible AI operations
Apr 02	Design & Creative Creative Director	Redmond, WA	$226,000		Halo Studios is building the future of the blockbuster Halo series of video games with Unreal Engine. As part of Xbox Game Studios, the Halo franchise encompasses games, novels, comics, licensed collectibles, apparel, and more with a shared vision of heroism, mystery, and wonder. With multiple projects in development, join our team as we forge the next generation of games and experiences in our award-winning sci-fi universe.   We are looking for a talented Creative Director to help articulate and bring to life the creative vision for one of our in-development titles. Reporting to our Head of Studio, this role will ground our internal and external teams with clear, compelling goals for our gameplay experience. This includes initial product vision, overall tone and feel, story and world creation, product differentiators, and high-level gameplay experiences. In close partnership with our art, design, and franchise leaders, you will be responsible for developing and communicating how we create and execute memorable worlds, characters, and stories at a high level of quality and fidelity across our game. You will also collaborate with the internal cinematic and audio teams to create a center of excellence for storytelling. Roles at our studio are flexible, and you can work from home up to two days a week in this role.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities     Own the process of developing one of our titles from start to finish , working with a rt , d esign , and f ranchise leadership to develop the settings, characters, themes, and world that will bring to life the magic of the Halo universe.    Collaborate with the creative leads , executive producers, and co-dev partners to develop a shared vision around core player fantasies for the title and how we will deliver against them.    Identify areas of opportunity and industry innovation that focus on player needs.    Develop compelling visual materials for gameplay pillars, creative/brand philosophies, and core gameplay loops that are comprehensive, concise, and inspirational.   Collaborate with cinematic and audio directors w ith an eye towards creating memorable worlds, characters, and stories.   E stablish and maintain a regular review cadence with Art , Design, and Franchise leads to align on creative direction and goals .     Be a consistent source of clarity, positive energy, and inspiration for the studio development teams .    
Apr 02	Program Management Senior Customer Experience Program Manager	Redmond, WA	$183,700		As Microsoft continues to push the boundaries of AI, we are looking for passionate individuals to work with us on new strategic efforts. Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, the Microsoft Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.   We are a small team that is advancing the state of the art of models across M365 Copilot Chat and AI Agents. We are seeking an experienced Senior Customer Experience Program Manager   to help provide solutions that align this new technology with customer business goals – a s the alignment of these solutions will allow our customers and their users to achieve more.   As a  Senior Customer Experience Program Manager,  you will help build and lead our strategy by gathering customer insights, developing experiences and methods to reduce customer friction in product adoption, partnering with cross-functional members of the organization to align customer feedback with product improvements , engage directly with customers to communicate product features and enhancements, and more . You and your team will operate in a critical cross-functional role, where you will partner with product, engineering, design, research, marketing, and sales – ensuring our product strategy and roadmap are aligned to meet the needs of our customers and their workflows.    Our team values collaboration, craftsmanship, and continuous learning. As a member of the team, you will be able to shape and grow a positive and productive program management culture.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. You will advise your team on providing solutions that align with customer business goals while addressing any barriers that stand in the way.   You will supervise your team as they evaluate how Microsoft products impact customer strategy and pursue opportunities to integrate products that align with that strategy.   You will review and clarify training content to enable teams to expedite customer acceleration across multiple business areas.   You will provide supervision as your team partners with Sales and Engineering teams to close deals. You will also help team determine if customers have met conditions for success.
Apr 02	Program Management Customer Experience Program Management Specialist	Redmond, WA	$183,700		As Microsoft continues to push the boundaries of AI, we are looking for passionate individuals to work with us on new strategic efforts. Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, the Microsoft Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.   We are a small team that is advancing the state of the art of models across M365 Copilot Chat and AI Agents. We are seeking a Customer Experience Program Management  Specialist to help provide solutions that align this new technology with customer business goals – a s the alignment of these solutions will allow our customers and their users to achieve more.   As a Customer Experience Program Management  Specialist ,  you will help facilitate our strategy by gathering customer insights, developing experiences and methods to reduce customer friction in product adoption, partnering with cross-functional members of the organization to align customer feedback with product improvements , engage directly with customers to communicate product features and enhancements, and more . You will be a member of a team that operate s in a critical cross-functional role within our organization. You will be asked to partner with product, engineering, design, research, marketing, and sales – ensuring that customer insights are an influencing factor in the development of our overall product strategy and roadmap .   Our team values collaboration, craftsmanship, and continuous learning. As a member of the team, you will be able to shape and grow a positive and productive program management culture.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   You will independently conduct customer research, advise colleagues on how to synthesize this feedback, and use your unique understanding to create and map Microsoft solutions to customer requirements.   You will leverage insights from customers to develop new solutions and enhance existing products and services.   You will contribute to the development of training content by conducting internal learning sessions and creating best practices, enabling teams to expedite customer acceleration and integration.   You will help close deals by providing Engineering and Sales teams with relevant client background. You will also determine if customers have met conditions of success, rescope and revaluate projects, and assess customer satisfaction.  
Apr 02	Customer Success Senior Cloud Solution Architect	Washington D.C., District of Columbia	$161,500		We are looking to hire a Senior Cloud Solution Architect to join Microsoft Federal.    The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.   Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. We are looking for a Senior Cloud Solution Architect (CSA), specializing in Data and Analytics & AI, who is passionate about driving our customers’ transformation on Microsoft Azure. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.   You will understand customers’ overall data estate Business and IT priorities and success measures to design Data & Analytics solutions that drive business value and drive positive Customer Satisfaction & become a trusted advisor. You will ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment and provide feedback and insights from customers/partners. You will develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable Intellectual Property (IP). You will apply technical knowledge to architect and design solutions that meet business and IT needs, create Data & Analytics roadmaps, drive Proof of Concepts (POC) and Minimal Viable Product (MVP), and ensure long term technical viability of new deployments, infusing key AI technologies where appropriate. You will be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements. You will maintain technical skills and knowledge, keep up to date with market trends and competitive insights; collaborate and share with the AI technical community while educating customers on Azure platform. You will accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes and obtain relevant accreditations and certifications. Customer Centricity   Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.  Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner. Contributes to and understands how work aligns with customer success plan and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes. Supports customer/partner skilling and addressing identified capability gaps (e.g., skills, capacities) by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and adoption of technical best practices (e.g., architecture, well-architectured principles, required technical skills and roles) and enabling operational health and cloud readiness. Assesses and transfers knowledge to close customer/partner capability skill gaps, taking action through peers as appropriate. May identify and recommend most qualified partners to meet customer project needs.  Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.  Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.    Business Impact  Identifies and anticipates issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.  Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.  Proactively uses knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations to identify and/or guide and support partners in developing growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution clarity, design, development, and deployment (including with and through partner technical stakeholders) and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.  Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.    Technical Leadership  Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).  Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team. May obtain management support for assembling and leading a local virtual team.  Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps.    Specialty Responsibilities  Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.*  Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportuniites through proof of concept and technical pre-sales support.*      Other  Embody our culture and values  
Apr 01	Software Engineering Principal Engineering Manager	Redmond, WA	$215,800		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   We are hiring a Principal Engineering Manager to join our mission of securing access to world’s online resources by building and operating an authorization platform with world class fundamentals that makes Entra and Azure customers the most secure and productive in the world. Microsoft Identity & Network Access (IDNA) is at the heart of the day-to-day technology experience and secures over a billion monthly active users. It powers the identity experience which is at the core of almost every Microsoft product and service from Windows to Office, from Azure to Xbox. Microsoft Identity is a booming business and we’re just getting started on our mission to secure and protect the world’s most valuable assets and most highly trafficked services.  We innovate on multiple technical aspects: 1. Architecting services for large scale and low latency requirements to handle millions of requests per minute completing under 10ms. 2. Security investments that span authorization frameworks such as role-based and attribute-based. 3. Experiences to understand access to resources in a way that is simple to comprehend and achieve least standing privileges. 4. Build a resilient platform that works for all services offered by Azure and Microsoft as well as extend to work where our customer enterprises run their applications beyond Azure. 5. Secure Azure across all the services to reduce the surface area by granular controls and having least standing privileges between systems. 6. Operating services in an efficient and hands-free manner. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Lead and grow a team of 8-10 high performing engineers. Mentor, coach, hire, retain and grow top talent. Provide hands-on technical leadership: architecture, design, code reviews, development, quality assurance and live site. Maintain and grow large scale authorization systems while driving security and resiliency efforts. Partner with Product Management to meet immediate and longer-term business objectives. Collaborate across partner teams in Microsoft. Foster a healthy and inclusive team environment. Embody Microsoft Culture and Values 
Apr 01	Administration Executive Business Administrator	Redmond, WA			Bing Fundamentals team is looking for an experienced Executive Business Administrator to join our organization. This role will provide support for the Corporate Vice President and their worldwide team of ~800. The ideal candidate is someone who can navigate and change directions quickly and can embrace a challenge head on with confidence, a calm sense of urgency, and a positive attitude. You must have strong communication skills, along with a professional demeanor and a desire to remove barriers to ensure success. The candidate must have the ability to work independently, navigate day-to-day activities largely independently. You must be highly detail-oriented, have strong multi-tasking skills, and practice consistent and timely follow-through. You must have high integrity and be able to handle confidential information appropriately. A successful candidate will have demonstrated work experience in a fast-paced environment, the ability to design and deliver against a plan, manage time to ensure deadlines are met, prioritize deliverables of multiple projects within a dynamically changing workload. Additionally, demonstrate strong communications skills in a global environment and work collaboratively with teams from various disciplines.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Calendar Management Provides strategic calendar management and time planning support for Corporate Vice President [CVP]. Manages and owns calendar, meeting preparation, and logistics based on knowledge of manager and business needs. Uses executive maturity and judgment with full knowledge of business context to identify and coordinate delegates, execute decisions around prioritization and maintain constant communication with manager and central staff. Leads and owns decision making processes in close partnership with peers and stakeholders (e.g., Chiefs of Staff, Business Managers, Human Resources) and external leaders/business support. Exercises a sense of priority and awareness for high impact meetings, and urgent business needs, and ensures follow-up. Proactively engages with leader and key stakeholders/business partners (e.g., Communications Team, Chiefs of Staff, Business Managers, Human Resources) to make decisions and cascade information as needed. Manages ambiguity and remains calm in stressful situations. Cross-Functional Collaboration and Communication Strengthens their network (internally and externally) across organizations to enable their team and leader's work. Proactively drives communication and liaises between executives, central teams, and other business partners to share information and best practices that drive efficiency. Uses executive maturity and independent judgment, discretion, business insights, and perspectives to direct and prepare staff to distribute information to their teams and/or supported leader. Communicates with executive maturity to external partners/audiences and third parties. Represents and acts as extension of manager's/team's brand and Microsoft's core values. Discipline Growth and Development Provides leadership and actively seeks out and participates in the Business Support community. Mentors Business Support professionals. Onboards and trains new Business Support staff. Contributes to their organization's culture as a leader. Engages in career development and training. Identifies, aligns, and promotes growth opportunities for self and team. Shares best practices and insights. Driving the recruiting process for Business Support roles. Supports team building, networking opportunities, and works to uphold morale. Team Management Support (Headcount Management, Recruitment, Onboarding/ Offboarding) Facilitates team experience activities. Collaborates with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process. Provides additional support for intern and university recruitment for the broader organization (e.g., planning, placement). Lands onboarding activities (e.g., ordering new-hire equipment, setting up workstations, distribution lists, security groups) and provides support to new employees, vendors, and interns as an essential contact for questions and company information. Connects new hires with the right stakeholders. Provides additional support for executive onboarding. Lands and manages headcount management activities in collaboration with Business Manager(s) and/or Chiefs of Staff including transfers/departures, reporting, offboarding, and transactions within headcount management tools. Identifies areas of improvements and updates for relevant headcount management systems. Works in partnership with Finance and team members to provide up-to-date headcount figures. Event Coordination and Logistics Owns the coordination, logistics, and direction for events. Delegates as necessary. Proactively drives actions needed to ensure event outcomes (e.g., developing workback schedule, checkpoints leading up to an event). Acts as a point of contact for events (e.g., changes). Resolves preparatory setbacks and escalates to senior Business Support staff as needed. Collaborates and coordinates with stakeholders to set up events, as needed, and manages supplier and business relationships end to end.
Apr 01	Software Engineering Principal Group Software Engineering Manager	Redmond, WA	$238,000		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings. The Azure Databases Security and Compliance team is hiring a Principal Group Software Engineering Manager to lead the charter of securing our infrastructure and customers through multi-disciplined teams focused on application and operational security, security monitoring and detections, and security incident response.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. As a Principal Group Software Engineering Manager, you will lead and own key areas of security – working closely with our product, engineering peers and collaborate with teams within and outside our organization. The key responsibilities include: Security Assurance – Performing design and threat model reviews, penetration testing, static and dynamic analysis (e.g. fuzzing), and operational security testing. Security Infrastructure – Providing libraries and tooling to harden components from known threat vectors by making them secure by default. Security Monitoring and Detection – Gathering signals from the machines and applications, detecting potential intrusions or anomalous behavior. Security Incident Response – Threat analysis, impact analysis, and cross-team coordination and collaboration in the event of a security incident. You will be responsible for a group of software engineers and their managers - making sure your group is thriving and productive, nurturing individuals’ careers and cultivating Microsoft values within it. To do that you will need to: Lead and manage a group of software engineers, individual contributors and their managers - promoting a culture of ownership and accountability. Provide technical leadership and guidance in the design, development, testing, and deployment of high-quality software. Ensure that projects are completed on time with quality and meet all business and system requirements. Communicate effectively with team members and stakeholders to ensure alignment on project goals and deliverables. Mentor and coach team members, assisting with their professional growth. Embody our culture and values
Apr 01	Sales Solution Area Sales Specialist - Azure	Washington D.C., District of Columbia	$154,800		The Solution Area Sales Specialist - Azure within Microsoft Federal Cloud Services is responsible for providing strategic business leadership within specific US Federal Civilian Agencies. In this role, you will build and manage key relationships, engage resources, and lead a diverse and talented virtual team. You will enable Microsoft’s field sales organization to achieve its goal of winning Azure deployments while driving customer satisfaction, and more importantly mission success.   Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.   The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community. Sales Execution Engages in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement. Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed. Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulates the business value of proposed solutions. Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage business subject matter decision makers at the customer's/partner's business. Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure. Scaling and Collaboration Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell and up-sell. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposal with partners. Contributes to developing partner strategies to address gaps in partner capabilities. Applies the orchestration model to leverage and expand relationships with internal stakeholders and partners (e.g., Enterprise Operating Unit). Navigates the MSFT organization to bring the best impact to the customer. Technical Expertise Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft. Initiates conversations with prospective customers/partners at events to expand external network. Acts as a subject matter in one or more solution area(s).* Collaborates with the 'compete' global black belts (GBB) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Proactively provides analysis of the competitive landscape in supported solution area. Evaluates opportunities and makes recommendations on pursuit or withdrawal. Holistic value of MSFT platform versus single-point solution that positions MSFT favorably against competitors. Sales Excellence Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation. Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team. Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory. Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities. Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Other Driving Azure technical thought leadership while acting as a credible advisor to mission leaders. Driving accelerated revenue growth across DHS. Owns the overall solution approach based on all Azure native and partner technologies to include Database, AI and ML, Security, and Infrastructure as a Service cloud-based technologies. Embody our culture and values
Apr 01	Data Center Senior Data Center Technician	Quincy, WA			As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will provide input for suggested modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians.   Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.   Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.   With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Datacenter Operations Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Maintains expertise with the functions of, and participates in providing guidance on the interactions between cabling infrastructure, network, server, and storage equipment. Provides guidance to other technicians on changes to processes and procedures. Reviews Process Change Notifications (PCNs) and proactively shares relevant information to enable efficient workflow and evaluate impact on work execution to and identify and mitigate impact changes to their area of work will have on others. Asks questions when they do not have required information, resolves others' questions in a timely manner, and may provide feedback on changes to processes to direct-line management. Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.  Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to internal business partners as needed. May coordinate and assign tasks to other technicians on temporary basis, (i.e. in absence of direct-line manager availability and/or ticket assignment automation,) providing direction as needed, to ensure work is appropriately allocated to meet Key Performance Indicators (KPIs) per task type. Service Delivery Provides guidance to less experienced technicians for, and develops/employs own effective execution order strategy(ies) for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, while providing guidance to less experienced technicians, with direction from management where applicable. May perform tasks in tandem with other technicians to comply with procedures and safety requirements. Performs discrete quality control activities and assessment of work, to compliance standards and process adherence, performed by other technicians. Regularly performs post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Identifies errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians, specialists, or internal business partners to coordinate corrections as needed. Applies advanced diagnostics and troubleshooting expertise and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Maintains advanced awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment, and escalates observations of imminent incident risks or potential situations immediately to direct-line management. Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. Participates in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary. May leverage learnings to contribute to the improvement of quality of service and support. Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) complex changes (e.g. upgrading entire racks) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal-to-no guidance. Processes and verifies compliance with standards and procedure for data-bearing devices (DBDs) destruction and/or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction. May engage as needed to execute work as defined by organizational standards project timelines as communicated, with guidance from direct-line management and appropriate notification to stakeholders. Managing Service Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions. Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed. Develops a comprehensive understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders. Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications. Datacenter Work Environment May conduct, assists in conducting, and/or participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, provides other technicians with guidance to comply with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems. Completes required security and data management training while complying with security and data management procedures/policies with guidance from direct-line management. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods. Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams, assisting as needed in cross-discipline collaborations, staying apprised of the status of others' work to respond to questions regarding work-window adjustments, internal business partner inquires, and other team members, while partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams. Physical Requirements (Applies to but is not limited to US-based Data Center roles) Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs. / 22.5kg. Occasional push or pull 50-75lbs. / 22.5-34kg. with assistive device. *Normal visual acuity (near, far and peripheral with correction). *Normal color vision for electrical work. *Normal is defined via standard medical terms and applicable criteria. Other Embody our culture and values .
Apr 01	Finance Finance Manager - Cloud Applications Revenue Forecast & Planning Analytics	Redmond, WA	$119,200		Join the Cloud Applications Revenue finance team and play an integral role in shaping the future of our business. Our Microsoft 365 offering is the world’s productivity cloud and the only comprehensive solution that empowers everyone with an integrated, secure experience on any device. Leading organizations are choosing our Copilot and AI infused premium offerings for their advanced security, communications, and productivity experiences to unlock new scenarios of digital transformation. The team works across engineering, marketing, and sales teams to develop solutions to deliver against this journey.  Our core products include Copilot, productivity, communication, analytics, management, security, and compliance. You will learn partnership and have an ability to impact across many key business functions including product, go to market strategy as well as business planning & development.   This Finance Manager for Cloud Applications Revenue Forecast & Planning Analytics role, supporting some of Microsoft’s most exciting and scaled businesses that is being re-energized by AI. The role will focus on net revenue and revenue adjustment forecast, planning and financial health. The role is also accountable to driving our partnership with Microsoft Customer and Partner Solutions (MCAPS) Finance. This is a high impact role with an opportunity to have a critical input into the external revenue guidance for our business and drive analytics that influence revenue targets. The individual will also conduct financial analysis to provide health of business insights and trends and articulate those findings to the finance leadership to support revenue strategies & strategic decision making. The candidate will build robust, driver-based financial models to guide decision-making on business structure, strategy, pricing, revenue, target setting and strategic direction.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Prioritize Financial modeling: Build robust, driver-based financial models to guide decision-making on business structure, strategy, pricing, revenue, and strategic direction Financial analysis: Conduct financial analysis to provide health of business readouts and trends, and articulate those findings to finance and marketing leadership to support decision making Rhythm of Business: Conduct regular revenue and key performance indicators reviews, develop quarterly forecast and target, and support business reviews Business Health: Define and land key performance KPIs to assist in assessing EA/CSP/OLS business health and driving strategic goals across Microsoft leadership and Microsoft’s sales organization Annual target setting: Drive reporting, rhythms and deep horizontal analytics during the target setting process focused on sales motion and pricing level drivers in alignment with CPF and MCAPS   Partnership Partner with our Cloud Application Revenue Finance teams, Central Finance team, MCAPS Finance and Corporate Accounting to help build the M365 and Copilot story focused on the what and the why on business performance and actions that are required to ensure the business remains healthy, sustainable and able to hit short and long term goals Provides business insights and recommendations to peers and stakeholders to achieve revenue and profitability goals and drive shareholder return. Applies advanced understanding of Microsoft Finance and business (e.g., monetization strategy, market, key drivers, revenue channels, advanced technology, and business partner work context) to multiple situations to evaluate results and analysis. Develops and manages strategies to proactively mitigate, or reactively address, potential adverse effects of macroeconomic and/or geopolitical risks. Maintains working knowledge of Microsoft financial systems, policies, and processes to evaluate potential impacts of changes, and drives improvements in efficiency and accuracy. Contributes to new and unconventional methods and approaches to data collection, analysis, interpretation, and financial models. Provides advice and direction to teammates and peers on data management and operations. Leads efforts to leverage technology to increase productivity (e.g., report optimization) and to ensure accurate conclusions. Integrates varied data sources and assimilates the information into a comprehensive, clear narrative. Communicates results in a compelling and understandable message. Articulates understanding and awareness of business partner situation.   Protect Ensures compliance with company policies, legal standards, and regulatory requirements by reviewing and monitoring accuracy of financial documents and business processes. Drives corrective measures. Consults with business partners on sharing financial information, approved instruments and processes, and consistency with corporate policies. Collaborates with Compliance groups to ensure the team is current on company policies and procedures.   Other Embody our culture and values
Apr 01	Software Engineering ​​Senior Software Engineer​	Redmond, WA	$183,700		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further . This is a world of more possibilities , more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.     Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.     ​ ​ Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings. ​     ​ ​ We are looking for a Senior Software Engineer who will primarily be working on the SQL Backup Restore support for Azure SQL DB and SQL Server . You will work to bring more capabilities and to enhance multiple features within the Backup Restore Area, define and design next generation of technologies to build a reliable, scalable and efficient Backup Restore solutions.  ​ ​   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.   In this role, you will be an individual contributor, working with a team of engineers to design, implement, and maintain features in the Backup Restore Engine that will benefit SQL Server and millions of customers on Azure SQL Databases. As a senior engineer, you will have the opportunity to define and design what the next generation of SQL Server will be, and an opportunity to develop excellent design skills.   You will have the opportunity to grow as a technical leader, senior engineer, and a mentor to other engineers in the team. Opportunity to collaborate with stakeholders and architects to deliver timely products to partners and customers. Develop and maintain new features in SQL Server of the highest quality.   Participate in design discussions, code reviews, and architecture discussions. Effective communication and group collaboration skills are essential. ​   Embody our culture and values  
Mar 31	Program Management Principal Technical Program Manager	Multiple Locations, Multiple Locations	$215,800		The Azure High Performance Computing & Artificial Intelligence (HPC & AI) compute platform team defines and delivers the hardware roadmap, software, and services that enable our users to run technical computing workloads in Azure – extreme scale AI training and inference including large language models, traditional HPC modelling and simulations, remote visualization, and immersive gaming experiences. We are responsible for providing Azure customers with supercomputer-class capabilities to accelerate their research, drive competitive differentiation, and finding answers to some of the most difficult questions of science and industry.   We are looking for a Principal Technical Program Manager who has a proven track record working with managing and operationalizing plans that support critical customer engagements.  This role requires a candidate with an ability to articulate a vision, inspire and get key stakeholder buy-in and delivery, model Microsoft values and lead cross-organization teams to program success.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Engage with partner teams internal and external to Microsoft to develop and operationalize plans to support emerging business needs. Articulate requirements for automation and continuous improvement of engineering workflows through the hardware lifecycle. Manage and mentor a team of Technical Program Managers Deliver as a self-starter with a proven track record of managing complex program/project to successful completion, working across a large set of cross-functional stakeholders.
Mar 31	Marketing Senior Product Marketing Manager, Sustainability	Redmond, WA	$161,500		The Microsoft Azure and Industry Marketing team is responsible for accelerating Cloud products and services across the Azure portfolio of Infrastructure, Data and AI, and Digital Applications, and communicates our environmental sustainability progress to commercial audiences.   Are you passionate about driving environmental sustainability through innovative technology? Microsoft is seeking a dynamic and experienced Senior Product Marketing Manager, Sustainability to join our team. This role offers the unique opportunity to shape the marketing strategy and customer experience for Sustainability across our cloud portfolio, partnering closely with leadership to drive customer acquisition, adoption, and renewal. As part of the Microsoft Azure and Industry Marketing team, you will report directly to the Senior Director of Product Marketing, Sustainability. The ideal candidate is a strategic marketer with a deep understanding of the sustainability sector and a proven ability to work collaboratively across teams. You will lead efforts to crafting and executing strategic marketing initiatives and build alignment across teams to land a cohesive Microsoft Sustainability narrative for our commercial audiences across multiple channels. Climate change requires swift, collective action and technological innovation. We’re committed to meeting our own goals while enabling others to do the same. Join us in creating innovations that impact billions of lives and contribute to a more sustainable future. If you thrive on connecting the dots to uncover cross-team opportunities and working collaboratively to solve them, while contributing to Microsoft's mission this is the opportunity for you.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Compiles and evaluate market intelligence and customer data to identify opportunities and define strategies for customer acquisition, adoption and renewal.  Define and influence marketing strategy and plans for commercial decision maker audiences.  Tracks performance of programs and makes recommendations for adjustment to marketing and program strategy​.  Understands the buyer’s journey, creates persona-based journeys and identifies opportunities for improving customer experience.  Partners with events team to execute and land sustainability events.  Develop partnerships across Microsoft organizations to identify opportunities to deliver differentiated customer content and experiences for key audiences and strategic topics.   Collaborate with cross-functional teams including product marketing, Global Demand Center (GDC) integrated marketing, Environmental Sustainability, strategic brand partnerships, field go to market (GTM) teams and sales teams to align marketing efforts with overall business goals.  Ensures orchestration of channels, motions, offers and overall marketing readiness. Embody our  Culture  and  Values  
Mar 31	Administration Executive Business Administrator	Redmond, WA			The Microsoft Experiences + Devices, Technology and Research and Microsoft AI (ETM) Human Resources (HR) team has an opening for a highly motivated Executive Business Administrator to support the Corporate Vice President (CVP) for ETM HR.    Do you thrive in a fast-paced, dynamic, and collaborative environment? If so, this may be the role for you! We are looking for someone who is highly organized, communicates effectively, shows strategic initiative, and has the ability to set priorities and deliver on multiple tasks simultaneously with minimal guidance. You will need to demonstrate proven planning and organizational skills and have built effective working relationships. Additionally, you will identify support gaps and develop and implement solutions that contribute to the overall success of the leader and the team. This position offers a great opportunity to work closely with an executive leader, their team, and make a meaningful impact on the organization.      You will be a vital member of the team, partnering with members and leaders while demonstrating Microsoft culture and values.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  You will provide strategic calendar and time planning support for senior managers, and will manage calendar and logistics based on manager and business needs and will also strengthen a cross-organizational network to enable team work. You will need to partner with senior leaders and Chiefs of Staff on building and managing annual rhythm of business (ROB), including fiscal year calendar and executive meeting schedule. Strategically communicates ROB cadence and helps to manage workloads, as needed.   You will need to manage travel and expenses. Coordinating travel arrangements (e.g., accommodations, transportation, security) for manager(s) and/or group. Creating detailed itineraries/agendas for daily activities by setting and managing travel expectations to maximize trip productivity and managing all travel logistics to maximize trip itineraries. You will provide leadership by actively participating in the Business Support community and mentoring Business Support professionals and lead team experience activities and delegate onboarding. You will manage, plan, and develop events, leading a team of event planners if needed and taking full responsibility for event outcomes and also be able to balance multiple complex projects and timelines end to end. You will create and oversee Teams channel access and Outlook distribution lists with a lens to accuracy and ensuring the right people are receiving the right information at the right time. You will partner with the business management team on this and other special projects. You will oversee space-management processes and team spaces, driving changes and future needs based on data and coordinate travel arrangements with Executive Travel and create detailed itineraries for daily activities.  Other  Embody our culture and values
Mar 31	Software Engineering Senior Software Engineer – Minecraft Engine	Redmond, WA	$183,700		At Mojang Studios, the creators of Minecraft, we are on a mission to build a better world through the power of play.      Why play? Well, play is at the heart of everything we do. It’s the blocky backbone of our games, the core of our development philosophy, and even the origin of our name. From the relentless experimentation of our endlessly inspiring community to the classrooms where Minecraft has become an essential teaching tool, play is the bedrock of our existence.     We enable millions to create and play together, connect people across the globe, and foster a community that is among the most active and passionate in the world. Our community is global and incredibly diverse. When we are developing anything within our franchise, we keep this in mind. We want everyone to not only feel included in Minecraft, but also to see themselves in what we make . Our goal is for the Mojang Studios team to be as diverse as our community .     We are looking for a Senior Software Engineer to join the team working to deliver game engine and system improvements that enable the Bedrock version of Minecraft to scale into new features and experiences. You will join a team of on-site engineers in Redmond responsible for leveraging their engine and systems knowledge to deliver targeted improvements across the technology stack. You will combine C++ expertise , knowledge of how to deliver high performance native code, familiarity with cross - platform engineering, and cross-team collaboration to deliver critical business impact. By partnering with other teams across Minecraft and leveraging your expertise , you will ensure that our engine is performant, scalable, and above all else enables us to continue delighting millions of customers across our many platforms.      Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   In the end, it’s the people of Mojang Studios that make this place truly special. When you join, you’ll find yourself in the company of incredibly bright, warm, and creative individuals – all united and working toward a single goal. Come help us reach it!     Deliver engineering improvements to the Minecraft engine and systems that enable our partner teams to successfully release new game features    Collaborate on cross - team initiatives that are outcome oriented, working to identify and understand tradeoffs as they pertain to the project goal    Lead by example within the team by demonstrating skilled investigations, product focused decision making, and cross team collaboration    Contribute to architecture, planning, code reviews, and knowledge sharing    Exercise craftsmanship in delivering continuous improvements to the codebase  ' Embody our   Culture    &    Values
Mar 31	Software Engineering Service Engineer 2	Redmond, WA	$153,550		Azure Edge+Platform [E+P] is responsible for Microsoft’s Operating Systems, IoT and Edge products, Engineering Systems, and Health Platforms that span cloud-to-edge and edge-to-cloud. E+P is the platform team for the company and the foundation upon which virtually every Microsoft product and service, like Azure, Xbox, Visual Studio, Microsoft 365, and Microsoft Teams, is built. E+P products and services enable engineers to build out, deploy, manage, monitor, and secure Azure, Windows, and the rest of Microsoft. Additionally, E+P is responsible for several multibillion-dollar businesses of its own including Windows and Azure Monitor. E+P’s mission is to empower every person and organization on the planet to achieve more, meeting them where they live, work, and make decisions – at the edge.    Engineering Systems [ES] is a team in Azure Edge+Platform that builds and operates the Engineering System for two of the largest businesses at Microsoft: Azure and Windows. We provide our engineers who work on code ranging from Azure Services to Windows and Linux based products, with tools and services to empower them to deliver world-class quality and secure products, with efficiency and high developer productivity, in a fiscally responsible way. This in turn helps enable Microsoft to deliver more functionality, of higher quality, with better security, and do it faster and more economically.     Join the Windows Engineering Services team as a Service Engineer-2, where you'll take charge of managing code flow and maintaining build quality for the Engineering System. The Engineering System operates one of the largest build systems in the world, responsible for producing not one, but every Operating System used by Microsoft’s product portfolio spanning Xbox, Azure Host, IoT, and Windows Client and Server.  Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.      As a Service Engineer in Build Engineering Services your role will be instrumental in maintaining the integrity and efficiency of the Engineering Systems processes while driving improvements preventing regressions in the windows ecosystem. You will have opportunities to be involved in providing organizational area owners with guidance and comms while coordinating with the Engineering System, managing hi priority and release readiness branches, and executing general build delivery and tier 2 build services support.  If you are passionate about technology and thrive in a dynamic, fast-paced environment, expanding your knowledge of every growing engineering system and have flexibility for occasional weekend work, this could be the perfect opportunity for you. This position has flexible opportunities to work from home partially or fully.     As a Service Engineer-2, you will be responsible for the availability, reliability, efficiency, observability, and/or performance of supported products and services. This opportunity will allow you to take ownership of service design by driving reliable, scalable, and high-performance solutions. You will partner and share technical  expertise  with interdisciplinary teams,  demonstrating  a deep understanding of services and the ability to clearly articulate the specific technologies of a service to enable development and ongoing maintenance.    "Relocation assistance is not provided for this role."   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond . You will develop a foundational understanding of service and/or system design, interactions between technology layers and components, functions of infrastructure and dependencies at scale.    You may contribute to the identification and recommendation of optimal configurations of technology components.    You will help adjust configurations and defines infrastructures to improve the availability, reliability, efficiency, observability and/or performance of supported products and services, with guidance from other engineers.    You will participate in reviews with the engineering teams that develop and/or manage services and share learnings and recommendations across engineering teams working on related services within their organization.   You will assist in the implementation of reliable, scalable and high-performance solutions across teams. Contributes to design documents and help maintain quality checklist and related documentation with guidance from other engineers.   You will actively seek to develop an understanding of key learnings, insights and best practices that can be applied to improve development and operations of the system, platform, or product components and features by participating in design reviews, incident drills and debriefs and meetings.   You will embody our culture and values .  
Mar 31	Marketing Senior Developer Community Product Marketing Manager	Redmond, WA	$161,500		Microsoft Azure is a rapidly growing, global, trusted cloud that is central to Microsoft’s overall success. The Azure Product Marketing organization is responsible for Azure’s global go-to-market approach, including defining the customer value proposition, determining the global marketing mix and investments to maximize product growth, developing memorable storytelling and impactful customer-engagement moments. Your role as the Senior Developer Community Product Marketing Manager in Developer Audience Product Marketing, is part of the team responsible for establishing Microsoft Azure and our developer tools as the leading AI platform for every developer on the planet.   You will be responsible for understanding the needs, challenges, and aspirations of all types of developers globally and Identifying and executing programs that empower developers where they are, at the right time, with the right resources. You execute go-to-market Community and marketing strategies to engage, inspire, and empower the developer audience at scale. You will do this in close partnership with our integrated marketing, engineering, product marketing, customer-facing teams, and the larger Microsoft AI community. You will use your technical skills, audience insight, organizational abilities, and influence across teams. As a problem solver and team collaborator, you navigate complex technical and business issues to find effective solutions with community and product teams. Engage developers across in-person and digital communities. Every developer will become an AI developer, and many more people will become “developers” because of AI. You will build programs to engage developers and help them on that journey with Microsoft. Through end-to-end adoption campaigns, compelling content in events, clear offers and ways to bring developers on the adoption journey, you’ll be responsible for increasing the customer base worldwide. You will lead scalable community programs to stimulate interest, excitement and engagement with the developer audience. You will build and maintain partnerships with internal and external stakeholders, such as product, engineering, sales, partner, and integrated marketing teams, to develop insights and align goals, priorities, and plans for the developer audience.
Mar 31	Marketing Manager of Azure Partner Marketing and Strategy	Redmond, WA	$199,050		If you want to play a leadership role in the world’s fastest growing cloud business, now is your chance, to join Microsoft Azure. We’re looking for a high impact, high energy Manager of Azure Partner Marketing and Strategy to lead a storytelling and go-to-market team for Azure Services Partners. This is a fast paced, exciting role where there is always a new challenge. It’s a highly visible role in a here-and-now hot space that will require working closely with key executives, internal stakeholders, content resources,  integrated marketing, field, and partner liaisons.  Must be obsessed with outside-in view of customer and partner experience with both strategic and execution marketing chops.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Establish clear and differentiated value proposition and core content needed to credibly tell the “Why Azure for Partners” in a way that is relevant and compelling for key partner profiles comes to life across in key moments and digital properties. Create thought leadership, while working with cross company stakeholders, to define partner go to market (GTM) program and investment frameworks to drive for Azure business outcomes, increase partner success and ultimately better serve our diverse customer needs. Develop a comprehensive go to market plan to build awareness and drives business outcomes by connecting across our mainline Azure marketing assets, channels, communications, and campaigns. Deeply analyze partner needs and our competitive position to identify opportunities to improve our partner experience on Azure. Drive improvements to this experience by working with engineering and marketing teams across Microsoft. Define and drive the overall partner readiness plan in partnership with Global Partner Solutions which encompasses an understanding of the capacity and capability needs of our business and partner ecosystem. Establish the goals, metrics, and other key elements of an ongoing direct to customer, field, and partner push with an eye for data-driven detection of friction points in our Services partner engagement. Be the primary interface for the team to engage with field, partner and integrated marketing leaders on through-field, through-partner, and direct marketing plans. Lead cross-team project and launch plans holding a broad team of cross-org contributors accountable. Partner closely with engineering teams to drive partner-centric requirements and deliver improvements across partner experiences with Azure. Embody our  Culture  and  Values
Mar 31	Software Engineering Software Engineer II	Redmond, WA	$153,550		The Windows Servicing and Delivery Team (WSD) at Microsoft partners across the entire company to design and drive new features/software which impact millions of customers on a global scale. WSD is hiring a Software Engineer II to develop the tools which will support engineers across the team. As a Software Engineer II , you will partner across the entire company to design and drive new features/software which support the WSD team. You will have the opportunity to analyze data, work on key tools and take a customer-focused problem-solving approach. You will engage with customers and other teams across the company to improve part of the current Windows product release cycle. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Own the end-to-end software development.   Work with Product Managers to design and develop new features and tools.   Work with peers to plan and prioritize the development and test strategy to ensure high quality and timely delivery of fixes and tools.   Build modern distributed highly scalable Azure-based systems to support Windows Analysis Based Selection of Test jobs and analytics.   Understand requirements , analyze data, and create complete design specifications.   Work cross-team to integrate with partner teams, Operating System feature teams, and their systems/test content.   Collaborate with the Test team to identify blockers in execution, resolve, and automate the steps.  
Mar 31	Security Engineering Security Engineer	Redmond, WA	$128,250		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   Would you like to be the guardian of the most critical services at Microsoft? Does the idea of working on cutting edge technology to defend against cyberattacks excite you? Our team’s charter is to protect the most critical services at Microsoft, aka the Trusted Computing Base (TCB), by driving isolation from other services and continuously improving services’ security based on learnings from attacks. We anticipate potential threats to these services and the customer data in them and drive technological changes and innovation to mitigate them. Our team is dynamic and there is constant room for learning and growth, as we race to keep out well-meaning pen-test teams and the not-so-well-meaning external attackers and nation state threat actors. We are looking for a Security Operations Engineer with proficient skills to protect the identities that make up the inner sanctum of critical services at Microsoft. If you are passionate about cloud services, identity protections, cyberattacks, and contributing to the future of Microsoft Cloud security – this team is for you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Relocation assistance is unavailable for this role. • Learn about the structure and make up of the most critical Microsoft Cloud services • Study relevant cyberattacks and define key security outcomes needed to protect the TCB • Collaborate with key partners and stakeholders across the team, Azure, and M365 to measure security impact and ship service updates that mitigate security risk • Help run the TCB program by running weekly rhythm of business meetings that drive security outcomes • Report on project status in various reviews, partner briefings, & security conferences.
Mar 31	Software Engineering Senior Software Engineer	Redmond, WA	$183,700		Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.     Our team's core goals are to improve integration with partner teams to enable enhanced planning decisions, to help drive supply chain agility with reduced cycle time, and to deliver an optimized capacity plan to our partners downstream. We are looking for a skilled software engineer with a passion to solve complex business problems. You will help us deliver highly scalable services and world-class product experiences. You will have opportunities to work on multiple layers of the technology stack, ranging from customer-focused user experience work, building scalable distributed cloud services, and everything in between. If you enjoy creating and incrementally marching to towards a well-defined long-term architecture and are motivated by solving hard business process problems with technology, then this could be the position for you. Contribute to a high functioning feature team. Collaborate closely with multiple teams across Microsoft to deliver key planning solutions and the technology to support them. Contribute to the design and implementation of future architecture for a highly scalable, durable, and low latency capacity planning system. Help gather, define, cost, and implement engineering deliverables.  
Mar 31	Software Engineering Senior Software Engineering - Fabric Graph	Mountain View, California	$183,700		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further . This is a world of more possibilities , more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.     Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.     ​ ​ Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.  ​   ​ ​ The Fabric Graph team is dedicated to simplifying the process of extracting insights from the vast scale of interconnected business data prevalent in every organization. We are driven by our goal to enable all users to visualize, analyze, and enrich the intricate relationships within their business data. Our team is focusing on developing advanced graph technologies that empower users to unlock the full potential of their data.   We are currently seeking a Senior Software Engineer who can define and implement our vision of scale-out graph indices and graph algorithms systems. This role is crucial in enabling large-scale graph analytics for data analysts, business users, and data scientists across all organizations.   ​ ​   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.   Participate in the development of the core database index, query planning and execution, and language development stack. Analyze tradeoffs and prioritize tasks related to development, modularization, optimization, testing, repairability, and observability of core system components. Implement appropriate observability metrics and analyze these metrics to improve decision-making quality. Contribute to the collection, classification, and analysis of complex data. Coordinate with leads across multiple group project plans, release plans, and work items, ensuring alignment with appropriate stakeholders (e.g., project managers). ​   Embody our culture and values  
Mar 31	Software Engineering Principal Software Engineer - Fabric Graph	Redmond, WA	$215,800		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further . This is a world of more possibilities , more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.     Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.     ​ ​ Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.  ​   ​ ​ The Fabric Graph team is dedicated to simplifying the process of extracting insights from the vast scale of interconnected business data prevalent in every organization. We are driven by our goal to enable all users to visualize, analyze, and enrich the intricate relationships within their business data. Our team is focusing on developing advanced graph technologies that empower users to unlock the full potential of their data.   We are currently seeking a Principal Software Engineer   who can define and implement our vision of scale-out graph indices and graph algorithms systems. This role is crucial in enabling large-scale graph analytics for data analysts, business users, and data scientists across all organizations.   ​ ​   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.   ​ ​ You will lead the development of the core components of the scale-out graph engine including the core database index, query processing, and language development stack. You will design, implement, and lead modularization, optimization, testing, repairability and observability of the core system components. You will design and participate in the implementation of appropriate observability metrics and analyze these metrics to improve the quality of decisions.   You will input to collecting, classifying, and analyzing complex data. You will steer the team to drive multiple group project plans, release plans, and work item in coordination with the appropriate stakeholders ( e.g. project managers). ​   Embody our culture and values  
Mar 31	Program Management Principal Technical Program Manager	Redmond, WA	$238,000		With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Microsoft CSS is one of the largest customer service organizations in the world, comprising tens of thousands of agents assisting more than one billion customers worldwide across voice calls, emails, and live chats. The Technology, Strategy & Innovation (TSI) team is looking for a Principal Technical Program Manager to help influence and adopt Dynamics 365 Customer Service as our core customer support platform, and to design and implement capabilities to achieve our mission to transform Microsoft Support to an AI-powered global service and support workforce. This role requires strong leadership, strategic thinking, and exceptional communication skills to drive complex technical programs forward in a dynamic and fast-paced environment. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Performs opportunity analysis, solution identification, product/capability definition and development coordination across D365 and surrounding Microsoft Support technologies. Identifies crucial and strategic opportunities and gaps in the implementation of multiple feature areas. Acts as a subject matter expert when defining the program(s) goals and prioritization for the multiple feature areas they own across divisional boundaries. Provides expert guidance when working with Engineering to design and integrate solutions to crucial technical needs for multiple feature areas. Creates relationships to drive orchestration and integration efforts for the development and implementation process of multiple feature areas. Leads the tracking, coordination, and communication of end-to-end engineering delivery schedules, risk management and mitigation strategies. Oversees the plan for piloting/release in alignment with Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) for multiple feature areas. Oversees governance programs and processes to ensure that specific performance requirements and standards are met. Validates use-case and scenario outcomes, and performance targets that are being achieved. Oversees the customer supportability experience and provides system documentation. Acts as a technical leader to educate and evangelize the Microsoft Support feature areas. Mentor and coach junior program managers, fostering their professional growth and development. Uphold Microsoft's values and principles, promoting a culture of diversity, inclusion, and ethical behavior in all program activities. Other E mbody our culture and values
Mar 31	Hardware Engineering Principal Silicon Architect	Multiple Locations, Multiple Locations	$215,800		The Windows & Devices team is on a journey to deliver iconic end-to-end products across hardware, software, and services that people love and use every day. To realize this Windows needs to enable the creation of desirable and powerful devices that enable the experiences people want. Creating these new experiences and devices requires an obsession with bringing together the right experience with our passion to empower every person and every organization on the planet to achieve more.      The Windows Silicon and System Architecture (WSSI) team is currently recruiting a Principal Silicon Architect with a passion for delivering high quality SoC experiences.  As a Principal Silicon Architect on our team, you will be responsible to provide detailed requirements, innovate on capabilities and experiences seeking improving SoC power/performance and battery life while enabling unique experiences by working with Windows OS, 1st party applications and SW vendors.  This role requires detailed orientation and affinity to enable efficiencies in process and methodologies from early interaction to our silicon through guiding and engineering organization from experiences to the final product release.   You, in collaboration with the rest of the team, will work with system engineers in specifying the SoC needs delivering high power/performance solutions while balancing feature capability and cost for product category.      Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Tuning and optimizing our Silicon Architecture process and methodologies.  Requires understanding the balance for prompt delivery of requirements and maintaining rigorous follow up with partners and engineering organizations.    Evaluating and defining SoC goals and architecture that enable devices - experience s expectations.   Staying in tune with the competitive landscape of the ecosystem, technology trends and roadmaps, existing architecture and areas of improvements.     Architecting and leading the design of the power management sub-system.     Specifying system-level power management functionality (FW and HW) application processor SoCs .    Estimating power consumption and silicon area of complex systems .   Tuning SoC strategy based on knowledge of industry capability and opportunities for IP ownership and tuning methods.     
Mar 29	Marketing Senior Product Marketing Manager for Industry Events	Redmond, WA	$161,500		We are seeking an experienced and dynamic S enior Product Marketing Manager for Industry Events to join our team in Puget Sound. As member of the industry event team , this role will oversee the development and execution of how our customers, particularly business decision makers, engage with Microsoft Industry at Microsoft flagship event s and industry third party events.   Join our dynamic Global Industry Product Marketing Team and play a key role in creating experiences that demonstrate the impact of our AI solutions across industries, enabling our customers to innovate and grow. If you have a passion for creating immersive event experiences and driving successful event execution, we would love to hear from you.   This is a Puget-sound based role with an expectation to spend up to 50% of the time on Redmond campus.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. As a S enio r Product Marketing Manager for Events, you will lead v- teams of both internal stakeholders and vendors to create and execute both h first and third-party events. You will be responsible fo r driving quality customer experience in partnership with Microsoft’s event execution team from concept to completion, ensuring that our events generate interest, excitement, and demand for our industry solutions.   Event Strategy: Guide development and delivery of clearly written Strategic Event Briefs for each event . W or k with Industry PMMs/SMEs to outline objective s , targeted audience(s), and high-level event experiences to ensure clear implementation of the plan by the event execution team.   Cross-Functional Collaboration: Partner with cross-company stakeholders to align on intended business impact, event strategy, audience targets, and success metrics.   Content Management: Define, in partnership with industry product marketing managers, the customer experience that drives strong immersive engagement with our content at events. Manage content allocations, guidance, and training across all content opportunities such as featured sessions, interstitials, and round tables.   Sponsorship management: Analyze event sponsorship opportunities and ensure alignment with Microsoft priorities and m arket trends .  Make recommendations for adjustments as needed.   Data-Driven Decisions: Leverage data and market insights for decision-making, including content optimization and new event concept developments.   Manage v- team of Microsoft stakeholders and vendors through full planning cycle   Responsible for onsite execution and oversight of contracted sponsorship deliverables   Budget Management: Efficiently and compliantly manage the end-to-end event budget.     Other Responsibilties: Embody our   culture  and  values  
Mar 28	Supply Chain Senior Director, Procurement Supplier Enablement	Redmond, WA	$214,300		  The Supplier Enablement team is a new team in Finance Operations (FinOps), formed to transform how Microsoft manages and supports Indirect Procurement. This position is part of the FinOps Leadership Team and is responsible for partnering with Microsoft Customer & Partner Solutions (MCAPS) leadership to manage balance-of-trade across the company’s top 100 suppliers, as well as engaging key compliance leaders that focus on supplier engagement with various governance programs, including Environment, Social, & Governance (ESG) and Supplier, Security, & Privacy Assurance (SSPA).  Additionally, this position will partner with the three Procurement Solutions teams to provide end-to-end support of Microsoft Indirect Procurement, which purchases $25B annually across +22K suppliers.   The Senior Director, Procurement of Supplier Enablement will lead a team of Supplier Relationships Managers, Strategic Sourcing, and Responsible Procurement professionals.  This role is a fantastic opportunity to influence Microsoft’s Procurement and Compliance programs, and drive change with business partners.  This role is directly responsible for key procurement priorities to manage key supplier relationships that deliver services/products as well as revenue, reduce the number of suppliers, implement preferred supplier processes, drive +10% savings across all indirect procurement, be a part of delivering company priorities in sustainability and inclusion, and ensure all indirect suppliers adhere to the company’s policies of security, responsible AI, and privacy.  Lead a team of 25 procurement professionals responsible for strategic supplier relationships. These teams manage the top 100 suppliers for the company, working with MCAPs and other enterprise teams on balance-of-trade negotiations.    Negotiate, monitor and provide strategic oversight for the company’s top 100 suppliers Master Service Agreements and relevant Statements of Work.   Manage the key suppliers performance against Key Performance Indicators (KPI’s), develop key relationships, deliver value and mitigate risk in conjunction with industry standard Supplier Relationship Management (SRM) principles. Lead a team of 30 in Responsible Procurement accountable for mitigating risk via Procurement’s SSPA and Supplier Compliance programs. Additionally, align Procurement results and programs with Microsoft’s Sustainability, Inclusive Buying, and supplier governance goals. Lead a team of 15 in Strategic Sourcing responsible for the myDevices hardware sourcing, and all software sourcing. Correlate the Supplier Enablement team goals to support and align with Procurement Solutions to drive strategic priorities. Drive results with active involvement, communication and influence.  These priorities are aimed at simplifying the procurement process, while driving +10% savings for the company through preferred suppliers and reducing the total number of suppliers.    Partner with Financial Planning & Analysis (FP&A) leaders to understand external resource spend, find efficiencies, and ensure it aligns and exceeds business priorities. Drive decisions across all spend categories to create clarity of accountability across the procurement teams. Establish functional standards and set clear performance expectations. This includes defining key performance indicators (KPIs), developing (or improving) standardized processes and protocols, and ensuring compliance. Additionally, monitor and evaluate activities to ensure alignment with organizational goals and continuous improvement.    The Ideal Candidate   Demonstrates Microsoft values every day – respect, integrity and accountability.  Has knowledge of Microsoft’s budget and forecast process; can partner with FP&A teams to understand indirect spend in the Profit and Loss (P&L)   Is a simplifier, and thrives in a matrix process to find efficiencies Stands firm on tough decisions: the ability to make and uphold difficult decisions that are in best interest of the organization, even in the face of opposition.  Makes compelling business cases: the skill to create persuasive and well-reasoned business cases that push for necessary transformations and improvements.  Adapt in Change Management: the capability to advocate for and drive transformational changes across procurement and enterprise while ensuring alignment with strategic goals.  Balances pace and scale: the agility to implement changes that allow the business to continue operating efficiently and effectively at scale.  Demonstrates thought leadership by sharing innovative insights and expertise to establish themselves or our organization as an influential authority in our field. 
Mar 28	Business Operations Business Program Manager - Minecraft	Redmond, WA	$147,550		At Mojang Studios, the creators of Minecraft, we are on a mission to build a better world through the power of play.   Why play? Well, play is at the heart of everything we do. It’s the blocky backbone of our games, the core of our development philosophy, and even the origin of our name. From the relentless experimentation of our endlessly inspiring community to the classrooms where Minecraft has become an essential teaching tool, play is the bedrock of our existence.   We enable millions to create and play together, connect people across the globe, and foster a community that is among the most active and passionate in the world. Our community is global and incredibly diverse. When we are developing anything within our franchise, we keep this in mind. We want everyone to not only feel included in Minecraft, but also to see themselves in what we make. Our goal is for the Mojang Studios team to be as diverse as our community.   The Chief Operating Officer (CO0) for Minecraft Studios is hiring a Business Program Manager (BPM) to play a key role within the organization to help deliver on the objectives of the COO, the office of the Core Operations Organization, and Mojang Studios. The BPM should have a proven track record and proficient skills in business program management, business operations, and customer and partner engagement. This role calls for a balance of strategic and execution skills in ensuring our studio and the people in the studio are set up for success to meet our priorities. An ability to anticipate and respond quickly as new opportunities and situations arise is critical.   In this role you will: Identify internal opportunities to develop new programs and processes and improve current ones with minimal guidance. Collaborate with others to identify root problems (e.g., root-cause analysis), define the program strategy, gather program requirements and work across teams to align on the plan. Develop tools, reports and operational toolkits to help drive the needs of the Mojang Studio Operations organization. Improve operations of existing programs by applying best-in-class practices. Drive clarity in program issues while striving for simplification. Support business operations including ROB and maintaining our tools and processes. Handle special projects and incoming requests as they arise.   About you: You are detail-oriented, strategic, and data-driven – you can work with both quantitative & qualitative data, understanding immediate roadblocks, urgent asks, and long-term initiatives. You are independent and self-managing – you learn through osmosis, thrive in a dynamic environment without a lot of guidance, and manage ambiguity and competing priorities while producing optimal results. You can influence others through your expertise – you are able to use logical and strategic thinking to motivate a diverse organization towards a collective goal with precision. You are concise and to the point. You have proven project management skills, with the ability to drive for results across a distributed set of stakeholders across multiple projects. You are self-motivated and have a bias for action. You take pride in your work. You hold yourself accountable and do everything you can to proactively help others do the same. Above all, you’re proactive, positive, and inspired by our mission!   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Design and execute tools that will allow for efficient operational execution for Mojang Studios. Demonstrates a expertise in business operations to ensure technical and business solutions are congruent and connected, providing the right business value. Develops the vision, strategy, and experience of an increasingly complex, high-impact solution area for a domain area (e.g., D365, Power Platforms, CoPilot, AI Solutions, etc.). Aligns Business Programs with overall business strategic objectives. Tracks, coordinates, and communicates end-to-end project schedules for solution area(s). Holds stakeholders accountable for following the schedule. Tracks work, dependencies, and resources against project schedules to enable cohesive, connected user scenarios and utilize finite resources to accomplish goals. Other Embody our  Culture  and  Values
Mar 28	Customer Success Senior Cloud Solution Architect (CSA) – Security	Multiple Locations, Multiple Locations	$161,500		With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings.  Microsoft’s Security platform and products leverage and secure Azure, the most comprehensive, innovative, flexible, and Secure cloud platform today, and Microsoft 365, the most comprehensive productivity and collaboration platform. Microsoft is hiring security professionals to drive customer security adoption for customers around the world. Microsoft continues to invest over $1B per year in cybersecurity and research, to provide its customers with solutions that integrate across the ecosystem by connecting and securing all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio.   We are looking for a Senior Cloud Solution Architect (CSA) , specializing in Security & AI who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, within the SE&O Americas Security Organization, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap. You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security. You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey. You will deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption Identify cross sell/upsell/Unified opportunities through customer engagement. You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.  Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production. Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
Mar 28	Customer Success Azure Cloud Solution Architect Manager - US Education & Academy Medical Centers	Bellevue, WA	$199,050		We are looking for an Azure Cloud Solution Architect Manager - US Education & Academy Medical Centers to join our US Education team.    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Business Impact Drives adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks. Ensures governance of technical work, including robust architectures that are validated and delivered in line with best practices. Ensures that teams leverage standard tools to maintain accurate opportunity and milestone execution and pipeline hygiene.   Manages the business (e.g., scorecards, forecasting) by delivering against team targets, achieving business metrics, and ensuring the team delivers on Microsoft's Customer Promise. Holds teams accountable for proactively using deep knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations and for developing new solutions to scale across multiple customers/partners while demonstrating the business case and presenting alternative scenarios. Coaches team to lead solution clarity, design, resilience reviews, and technical optimization (including with and through partner technical stakeholders) that results in production deployment application and that increases customer/partner usage, consumption, and target metrics. Creates opportunities to expand or accelerate cloud consumption (e.g., through cloud-related managed intellectual property [MIP]) and coaches the team to lead these customer/partner conversations. Works across teams to seek out and leverage Microsoft insights that strengthen and fuel new commercial growth and consumption. Influences senior and complex partners to grow or scale the business with strategic/high-potential opportunities, ensuring support throughout implementation phases as necessary. Provides team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy. Drives the team to apply business and technical capabilities in complex customer/partner relationships to anticipate, identify, propose resolution, and lead removal of technical blockers through regular technical reviews and check-ins to accelerate consumption and solution implementations and customer outcomes. Identifies patterns in blockers across business areas or a territory. Coaches team on best practices for handling escalations. Customer Centricity Coaches team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Drives team to clearly define customer/partner conditions of success. Drives customer health within the territory and accelerates unified support contract coverage where applicable. Anticipates customer dissatisfaction and unmet needs and develops strategies to improve experience, value realization, and acceleration of customer transformation. Coordinates transformative delivery across customers/partners and shares these best practices so others can leverage and scale. Oversees the creation of strategies that improve customer/partner experience.   Actively listens and acts as a catalyst to create and sustain constructive tension and trust with customers, partners, and internal stakeholders by respectfully challenging their decisions and/or areas where they might do more and encouraging them to consider alternative architectures/solutions and approaches. Oversees team to execute customer/partner engagements leveraging the challenger mindset.   Supports and guides team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders. Provides coaching on how to build the bridge between TDMs and business decision makers (BDMs). Provides coaching to help employees facilitate effective customer conversations and prove the capability and value of solutions through design collaboration sessions with the customer/partner. Provides real-time coaching in live customer scenarios to improve team performance and gather insights across customer interactions. Understands how the team's work aligns with customer success plans and enables the team to deliver customer outcomes by driving partnerships with the appropriate internal teams/resources. Builds a strong relationship with peers locally and across the Area by actively participating in account planning, consumption and support planning, and resource planning. Ensures employees are equipped with the capabilities and means to, and oversees others to support customer/partner skilling and identified capability gaps (e.g., skills, capacities) and identify solution/product gaps and provide thought leadership in discussions on technical delivery with internal and external stakeholders to influence customer/partner readiness and adoption and maintenance of technical best practices (e.g., architecture, well-architectured principles, advanced technical skills and roles across multiple areas, developing technical development plans, targeted action plans). Seeks out opportunities to contribute to One Microsoft strategies, role modelling collaboration and accountability. May leverage expansive knowledge of partner portfolio to select and champion the most qualified partners to fulfill complex customer project needs. Provides support and guidance for the team in identifying and evaluating trends (e.g., industry, technology) and gathering customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape) to map architecture and digital transformation solutions to customer/partner business outcomes. Represents the voice of the customer (VOC)/partner through escalation across broader teams and with customers, with emphasis on feedback/insights and removing blockers to accelerate value. Coaches team to represent the customer/partner to internal teams (e.g., Engineering) to shape products and services, and supports the team in providing insights across the territory. Drives the team to leverage feedback to develop strategic and actionable insights and influence product roadmaps by presenting business cases to program managers. Shares customer/partner and team member success stories and learnings with the wider internal team. Partner Specialization Concentrates on the identification and prioritization of opportunities that resonate with the organization's strategic revenue goals. Directs and elevates the support provided by partner and sales teams to deliver decisive, influential guidance for specific opportunities through proof of concept and technical pre-sales support.   Actively orchestrates initiatives. Leverages an expansive knowledge of the partner portfolio in their respective solution areas to select and champion the most qualified partners to fulfill complex customer project or needs. Collaborates with Global Partner Solutions (GPS) business stakeholders and Partner Technology Specialist (PTS) leadership in order to lead and oversee the execute initiatives to translate opportunities into action. Fosters technical and solutions coherence across Microsoft partner and sales ecosystems to ensure precise alignment for a specific customer opportunity. Technical Leadership Models how to engage constructively and transparently with the technical and/or business community locally and globally. Participates in management communities (e.g., manager excellence community) to evolve adaptive engines of change and foster a culture of fast and effective learning at all levels. Provides coaching to enable team members to lead virtual teams around technologies and customer/partner challenges by sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft. Fosters collaboration across teams (e.g., account teams, product teams) and solution area communities. Drives recognition for Microsoft solutions through technical and business presentations and engagements with internal and external audiences.   Fosters a continuous technical self-learning culture and community sharing of stories by encouraging and empowering the team to share learnings, and by establishing a cadence (e.g., internal technical brainstorming calls, presenting latest challenges in staff meetings) to calibrate on challenges and trends that impact the team and other peer teams. Leverages market insights to assist leadership in defining area vision by identifying relevant areas in which to drive up-skilling. Contributes to technical strategy for the business. Role models effective technical readiness and influences team to drive their own technical readiness. Drives and engages others to adapt to changes aligned with solution areas/services priorities, and encourages team to build skills relevant to their market. Acts as a mentor to colleagues by educating them on technical and non-technical concepts and sharing best practices. In partnership with the learning lead, removes blockers to support learning across teams.   Accelerates innovation by coaching teams on building and/or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen. Coaches the team to connect gaps and patterns across business and technology areas, and drives changes and improvements to existing IP, technologies, and/or processes that enable solutions to scale across customers/partners, and drives opportunities for IP reuse and best practice sharing. Manages contributions to the company stock of structured frameworks and methodologies. Drives strategy for new IP and collaborates with managed intellectual property (MIP), Design, and Governance to improve existing IP.   Other Embody our culture and values
Mar 28	Technology Sales Principal Security Technical Architect – Innovation Hub	Washington D.C., District of Columbia	$199,050		Our network of global Microsoft Innovation Hubs are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.   In our Microsoft Innovation Hub located in Washington D.C., we are looking to hire a Principal Technical Architect with Security subject matter expertise, where you will be a trusted customer advisor for the following: Security operations, Threat Intelligence, Cyber Incident Response or Penetration Testing/Red Teaming, Microsoft Security offerings, Zero Trust Principles, Identity and Access Management Control platforms such as Entra, Cloud security and regulatory compliance standards, Endpoint device and application controls such as Intune and frameworks such as CIS, NIST, CSA, CMMC etc.   As the sole security leader in our Hub, you will have the opportunity to shape and drive the security strategy and vision for our clients and partners. You will collaborate with other Architects who specialize in different solution areas, such as Data & AI, Modern Work, Core Infra, and App Innovation.   As a Principal Security Technical Architect onsite in the Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.   This role is Microsoft onsite only in our Microsoft Innovation Hub.  By applying to this U.S. based position, relocation does not apply/is not provided for the role.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Deliver customer engagements: Based at your facility location, you will prepare and deliver technical engagements to enterprise customers. These include strategy sessions, envisioning workshops, architecture design sessions, building of rapid prototypes, and hackathons. You take a cross-solution view to leverage capabilities across the entire Microsoft cloud platform. You will work collaboratively with account teams to determine the best engagements for a given opportunity to maximize customer benefit and accelerate deals success. Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision to buy and use Microsoft solutions and cloud services. Set vision: You will use your technical knowledge to show customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution. Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation. An expert in security: Guide business and technical decision makers on increasing compliance, reducing risk, and creating business value on top of the Microsoft Security platform. Synthesize business and technical architecture requirements. Serve as the as the go-to technical expert in the security space for the regional sales team. Working with other security organizations in Microsoft to generate and reuse content; accelerate customer adoption and influence prioritization of solution development. The opportunity to deliver speaking engagements evangelizing Microsoft Security in business conferences. Other Embody our  Culture  and  Values
Mar 28	Software Engineering Software Engineer II	Redmond, WA	$153,550		Our vision is to establish a trusted platform that enables productive and healthy enterprises in an era of AI transformation and remote work. We aim to solve our customers' business challenges by helping organizational leaders understand how AI is transforming outcomes and improving productivity. We deliver value through personalized and deep analysis of Copilot and AI adoption, recommending actions to enhance productivity. We are looking for a Software Engineer II to join us.    We embrace a startup culture, dreaming big, working hands-on with customers, and building innovative solutions. Our mission is to empower individuals, managers, and leaders to leverage insights for productivity and business resilience in the world of AI evolution.     We seek individuals with a passion for technology, intellectual curiosity, and a willingness to learn and share. This opportunity allows you to make a broad positive impact using a range of software tools and services, including large-scale interactive data analytics, scalable map-reduce compute, machine learning and AI, LLM models, service and data engineering, security, compliance, and service management. We process hundreds of millions of users and billions of activity signals daily to deliver value to our customers .     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Drive detailed design and implementation of a highly scalable distributed, big data and analytics cloud service that serves interactive and intelligent data insights.   Be a key contributor to delivering a high-quality, highly available service that meets customer SLAs across the globe.   Drive thinking and improvements for systems and engineering processes with simplicity and maintainability as core tenets.   Deliver value through a collaborative approach spanning many teams across geographies.   Mentor and develop other engineers through sharing and learning.   Be a role model for open , honest, and inclusive approach to problem solving.   Collaborate with appropriate stakeholders to determine user requirements for a scenario.   Drive identification of dependencies and the development of design documents for a product, application, service, or platform1.   Create, implement, optimize, debug, refactor, and reuse code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).   Leverage subject-matter expertise of product features and partner with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.   Proactively seek new knowledge and adapt to new trends , technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.   Embody our  Culture  and  Values
Mar 28	Software Engineering Principal Software Engineer	Redmond, WA	$215,800		The Security Copilot Base Platform Team at Microsoft Security is looking for a Principal Software Engineer to help build the foundational elements of a world-class security platform. In this role, you will define architectural direction and lead execution on key projects that enable internal and external engineers to build faster and more securely on our platform. You’ll collaborate across teams to align goals, drive scalable solutions, and tackle complex engineering and security challenges at the core of our AI-powered systems.   Security Copilot is an integral part of this mission. It leverages generative AI to help defenders detect hidden patterns, harden defenses, and respond to threats faster. But with this new frontier comes a new set of challenges: hallucinations, prompt injection, and securing the AI systems themselves. Our team is leading the charge in addressing both the opportunities and risks that generative AI introduces to cybersecurity.   At Microsoft, our culture is built on a foundation of respect, integrity, and accountability. We embrace a growth mindset, encourage innovation, and empower teams to deliver life-changing products that impact billions of lives around the world. As part of the Security Copilot Base Platform Team, you’ll join a collaborative and mission-driven group of engineers working to redefine what’s possible in security through AI. Lead the design and development of our enterprise-based platform, ensuring scalability, reliability, and performance. Collaborate with cross-functional teams to define technical requirements and drive the implementation of innovative solutions that are required for Microsoft Security services to deliver copilot experiences. Implement best practices for engineering systems, observability, deployment process, automatic rollbacks, building microservices etc. Mentor and guide engineers, influence engineering managers, fostering a culture of continuous learning and technical excellence. Collaborate with product management to prioritize features and roadmap initiatives based on customer needs and market trends. Ensure adherence to coding standards, software quality, and best practices for software development lifecycle management. Develop the material needed to empower others to build on top of Security Copilot Platform.
Mar 28	Finance Senior Finance Manager	Reston, Virginia	$147,550		If you love the pursuit of excellence and are inspired by the unique complexities that come with driving innovations that impact how the world lives, works, and plays, then we invite you to join the New Commerce Financial Compliance team within Microsoft Business Operations (MBO) as a Senior Finance Manager with federal government expertise and be part of a worldwide transformation in technology! We offer unique opportunities to work on projects that change the world in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work.    We make doing business with Microsoft easy.     We help to ensure the most important priorities go to market to support Microsoft’s federal government customers . In this critical role as a Senior Finance Manager, you will manage a portfolio of launches, partnering cross-functionally with business, finance and engineering teams to drive financial compliance across the launch delivery life cycle. You will bring financial acumen and accounting expertise to write finance requirements and influence the design of financial systems and processes to deliver customer solutions. You will bring your subject matter expertise around classified data security, data analysis, and system flows to drive meaningful, compliant, and actionable results. You will collaborate with finance stakeholders to deliver accurate and compliant revenue recognition and financial reporting.   At the heart of Microsoft’s business operations, you will elevate your knowledge and develop a deep understanding of the company’s core products and selling motions, as well as system data flow and output, leveraging this experience to accelerate your career growth. This role is an individual contributor and a hybrid work environment.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Business Partnership: Effectively collaborate with business partners and stakeholders to ensure a holistic “One Microsoft” approach to delivering financially compliant launches with speed, quality and agility. Negotiate and implement solutions to complex financial transactions with business partners Portfolio Management: Manage a diverse portfolio of Microsoft deals in partnership with the Planning & Launch team to deliver financially compliant go-to-market solutions for Microsoft’s Commercial and/or Federal customers and partners Financial Compliance: Interpret business requirements for launch to define finance requirements that impact transactional and financial systems/processes. Drive the design, implementation, and testing of new features and system functionality by partnering with Financial System Engineering team and Finance stakeholders to ensure all financial reporting and compliance requirements are met according to company and regulatory policies.  Risk Mitigation: Provide financial expertise to business partners to mitigate company, financial, and business risk in launch delivery, creating clarity on complex finance and accounting transactions and ensuring accurate revenue recognition and financial reporting. Federal-Specific Launch Management: Provide adhoc financial analysis and validation within the Federal Airgap region, protecting Airgapped Federal Government data according to sponsor provided guidelines; educate business partners and stakeholders around safeguarding financial data and operations within government space. Project Management: Build relationships and drive accountability while managing critical timeline and milestones throughout launch delivery lifecycle, documenting launch status and financial compliance risks through system tools. Process improvement:  Continuously improve processes to drive automation, efficiency, prioritization, and cross team collaboration. Other  Embody our culture and  values
Mar 28	Software Engineering Software Engineer II	Redmond, WA	$153,550		Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.   Microsoft Defender requires robust, reliable, and efficient engineering systems to support a high performance team.  Engineering Systems for MDE Client teams include the build systems that produce our products and the test infrastructure to validate our projects.  We work closely with our partner product teams to make sure their needs are met, while also applying requirements upon them to ensure they are delivering high quality products to our customers.   Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  We are looking for a Software Engineer with experiences working with all client aspects of large build and test infrastructure.  This requires the ability to design components   carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. Responsibilities include: Developing and maintaining CMake build infrastructure Developing and extending PowerShell automation for test functionality Creating and debugging template-driven test definitions Maintaining automated ADO task management systems Optimizing pipeline execution Managing Azure resources
Mar 27	Marketing eCommerce Marketing Manager for Voice of Customer	Redmond, WA	$133,200		The Digital Direct Sales organization at Microsoft is the premier destination for consumers and small businesses to discover and purchase a wide array of Microsoft products. It is a customer centric organization dedicated to harnessing the power of data to drive sales, insights and efficiency. As a global e-commerce leader, our website attracts tens of millions of visitors and generates over a billion customer data points each month. We are committed to developing cutting-edge solutions that empower our clients and stakeholders to make informed decisions. We value creativity, collaboration and a passion for excellence.      As an eCommerce Marketing Manager for Voice of Customer , you will support a team that is dedicated to improving the end-to-end customer experience in the web direct channel and in the Microsoft product experience by listening, synthesizing, and recommending actions and improvements based on customer feedback. You will take a collaborative approach across multiple corporate and regional teams leveraging your insights and analytics experience, customer obsession, and executive communication skills to influence teams to take action , and make strategic decisions and changes grounded in the customer voice. You will work closely with key partner functions within the team – analytics, reporting (BI), communications, and program management – to synthesize, translate, and share insights in key stakeholder forums and rhythms, and to support programs and initiatives that will drive change. You will leverage your data, analytics, and insights, and storytelling expertise to surface key takeaways, question anomalies, dig into trends, and provide meaningful insights to influence actions.      At the core, we are a customer-focused team that encourages a diverse & inclusive culture.  We are respectful, collaborative, accountable and approach work with a fun, positive attitude. The right candidate can expect to have opportunities for career growth and development while helping shape our strategic approach to meet our customers’ rapidly changing expectations.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Regularly evaluate consumer listening & research mechanisms to improve quality of data collection and resulting insights  Partner with and lead analysts to guide syntheses, translate takeaways, conduct investigations, and develop recommendations to address customer challenges surfaced through data Develop relationships with Web Direct, third party retail, and product team stakeholders to influence workstreams that will improve the customer experience Track and manage the status of open asks and resulting impact from key influential learnings and moments Deliver insights in key forums, rhythms, and written communications on a frequent basis leveraging storytelling expertise Partner with dev team by providing input and feedback to improve the quality of reporting and BI resources, including implementation of AI and automated capabilities Lead and influence key strategic projects to help improve business results. Embody our  culture  and  values
Mar 27	Software Engineering Principal Software Engineer	Redmond, WA	$215,800		Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and sky is the limit thinking in a cloud-enabled world.   AI is the strategic bet for Microsoft. The Azure AI Platform is right at the forefront of innovation. Our projects involve cutting edge technologies and problems. Joining these projects you will gain knowledge and experience about generative AI, large language models, large scale inference infrastructure, GPU optimization, AI applications, etc.   The Model Scaling Platform team within AI Platform is responsible for managing all the inferencing capacity that powers Microsoft’s AI ambitions. Our team running state-of-the-art Open AI models provides the foundation for Microsoft’s various Copilots and Azure Open AI Service. We manage a vast number of premium AI accelerators and aim to leverage them in the most agile and efficient manner. Our services and the products they power are experiencing incredible growth. As part of this team, you will have opportunities to work across team boundaries and tackle hard system problems which translate to business impact that directly affect Microsoft’s bottom line.   We are looking for a Principal Software Engineer to help build the next wave of capabilities for the inferencing platform. You will have the opportunity to work with a team of talented engineers in a fast-paced environment to lay the foundations for a new set of systems we are building. The successful candidate will possess technical prowess, be highly motivated, and have a methodological approach to problem solving.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Design and develop large-scale distributed software services and solutions  Collaborate across teams and discipline to understand requirements and translate into design and solution that stands the test of time Evaluate and recommend new technologies, tools, and processes to improve the efficiency and effectiveness of the team. Provide technical leadership and guidance to team members, ensuring best practices and high standards of software quality. Provide support to online services by investigating and mitigating issues. Embody our culture and values
Mar 27	Software Engineering Software Engineer II - Office Product Group Collab Services	Redmond, WA	$153,550		Are you passionate about building large scale services that serve millions of customers? Are you motivated by enabling scenarios to make people more productive and collaborative at work? The Office Product Group ( OPG) Collab Services team is working on the service charters that power user collaboration scenarios, including Office Collaboration Service (OCS) and Real Time Channel (RTC).   These services work together with the office apps on many platforms to provide great collaboration experiences and improve user engagement. Ensuring market competitiveness is the top priority of the Office Org , and our team is a critical part of mission. Specifically, our team is currently working on: OCS service is the key component that allows 50+ users to simultaneously edit in the same word/excel/PowerPoint document, with content changes propagating from end to end in a couple of seconds. RTC service provides websocket based communication channel for real-time collaboration experience.   We’re looking for a strong Software Engineer II to help the team advance the OCS and RTC services to the next level, in the following large areas but not limited to: evolve the service platforms and infrastructure to the next generation; improve service scalability and efficiency, and collaborate with the partner teams for great end-to-end customer collaboration experiences.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Own and deliver complete features, including design, architecture, implementation, testability, debugging, and shipping. Work closely with other disciplines to shape the product. Deliver server side features to improve collab user experience, server reliabili ty, efficiency, and COGS. Perform dev-ops operations to support the service platform, such as network and datacenter topology, monitoring, telemetry, etc. Participate in on-call rotation to ensure 24/7 availability and health of the services