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Job Details
Posted date: Oct 19, 2026
Category: Human Resources|Data Science & Analytics|Business
Location: Seattle, WA
Estimated salary: $174,900
Range: $142,800 - $207,000
Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.The Boeing Company is seeking a Leave of Absence - Senior Manager to join the team in Seattle, WA or Mesa, AZ.
This manager will lead Leave of Absence (LOA) and internal Time and Attendance Operations to deliver accurate, compliant, efficient, and employee-focused services. This position owns operational oversight, performance management, escalations, data integrity, and service improvement rather than routine leave case processing. The Senior Manager leads teams, strengthens cross-functional partnerships, and drives measurable improvements in employee and manager experience.
Position Responsibilities:
Provide operational accountability for leave services administered by third party administrator, including service quality, timeliness, accuracy, employee experience, and issue resolutionLead vendor performance reviews, monitor service-level commitments, identify systemic problems, and drive corrective action plansCoordinate complex escalations and significant service failures with third party administrator and internal stakeholdersOversee accuracy of leave data, file feeds, and integrations with Human Resource (HR), Payroll, Benefits, and Time and Attendance systemsPartner with policy owners, Legal, Human Resources, and Benefits to ensure operational practices support leave requirements and company policiesDrive improvements to employee communications, digital experiences, manager support, and self-service capabilitiesOversee operational readiness, testing, implementation, and stabilization of vendor, process, and technology changesMaintain appropriate quality assurance, audit controls, risk monitoring, and issue-management processesLead internal Time and Attendance operations, including service delivery, team priorities, operational controls, and escalationsOversee support for time entry, approvals, attendance and absence coding, corrections, and resolution of timekeeping issues within the team’s assigned scopePartner closely with Payroll to support timely, accurate pay-related data and resolution of timekeeping exceptionsCoordinate with HR Technology, Labor Relations, and business operations on system issues, policies, collective bargaining requirements, and process changesEstablish performance metrics and quality controls for accuracy, transaction timeliness, backlog, and issue resolutionLead root-cause analysis and improvements that reduce manual work, rework, and avoidable employee and manager effortSupport timekeeping system enhancements, testing, implementation, and post-launch stabilizationDefine and monitor operational (Key Performance Indicators) KPIs, service standards, and improvement priorities across both functionsUse service data, employee feedback, and issue trends to identify systemic problems and improve end-to-end experiencesImprove process documentation, controls, cross-functional handoffs, and operational resiliencePartner with technology teams to identify automation, Artificial Intelligence (AI)-enabled support, and digital simplification opportunitiesBalance ongoing service delivery with resource capacity, risk reduction, and transformation initiativesServe as the primary operational leader for third party LOA service performance and governanceBuild effective relationships with Payroll, Benefits, HR Technology, Legal, Labor Relations, Employee Relations, and business stakeholdersTranslate operational issues into clear recommendations, decisions, corrective actions, and executive updatesLead coordinated response to significant service disruptions, integration failures, and employee-impacting issuesLead, coach, and develop operational teams and people leaders; set priorities, goals, and performance expectationsBuild a culture of accountability, service excellence, collaboration, and continuous improvementDevelop capabilities in vendor governance, analytics, issue management, process improvement, and digital deliveryGuide teams through organizational and operational change while sustaining engagement and performance
Basic Qualifications (Required Skills/Experience):
10+ years of experience managing leave of absence or absence management5+ years of experience in benefits, compensation, and/or international HR operations5+ years of experience managing or leading people or teamsExperience addressing both customer, internal, and employee escalationsExperience leading process evaluation and improvementsExperience in payroll and/or timekeepingExperience with stakeholder management and the ability to translate business needs into technical requirements and acceptance criteria
Preferred Qualifications (Desired Skills/Experience):
Bachelor’s degree or equivalent combination of education and relevant experienceExperience overseeing outsourced leave administration in a large enterprise; experience with Alight or comparable providersExperience leading Time and Attendance operations for large or geographically dispersed workforcesExperience supporting union-represented populations and collectively bargained requirementsExperience with enterprise HRIS, timekeeping platforms, payroll interfaces, and data integrationsExperience with vendor transitions, system implementations, automation, and employee experience improvements
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $142,800– $207,000
Applications for this position will be accepted until Nov. 03, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.