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Job Details
Posted date: May 12, 2025
Location: Tempe, AZ
Estimated salary: $142,750
Range: $107,600 - $177,900
Description
How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you! Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business. This Industry Specialist will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business with a specific focus on maximizing uptime and reducing cost for non-powered assets (trailers/containers). This will be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning stakeholders. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.Key job responsibilities
Identify top contributors of assigned asset downtime and develop programs to mitigate.
Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.
Write whitepapers to gain initial buy-in and alignment as well as provide status updates as the project completes critical milestones and time intervals.
Identify key performance metrics and create a reporting suite that allows for program management when the program is fully scaled.
Serve as SME for responsible asset proving support for customers by developing A to Z level of understanding for given asset.
Drive resolution of critical asset issues as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.
Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives as they relate to assigned Middle Mile asset.
About the team
Attention Amazonians exploring new roles within our company! We've streamlined the process to ensure fair consideration for all internal candidates. If you're in the US or Canada, start by using the 'Request Informational' button at the top of the job listing to set up a meeting with the hiring manager. For those in other locations or if the Request Informational button is unavailable, please reach out directly to the hiring manager.
After making your Informational Request, allow seven days for a response from the hiring manager. You can check your status on Amazon Jobs or the internal transfer workflow portal, if available in your region. If your request is still under consideration after seven days, feel free to contact the hiring manager directly.
For more detailed information about the process, from pre-application to pre-offer stages, visit the Internal Candidate Resource on MyHR. This comprehensive guide provides FAQs and valuable guidance to support your internal transfer journey. Remember, this process is designed to make your transition as smooth as possible. If you have any questions along the way, don't hesitate to reach out to your HR partner. We're here to support your growth and development within Amazon.
Qualifications
- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- 10+ years of fleet maintenance experience specifically with trailer maintenance
Extended Qualifications
- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,600/year in our lowest geographic market up to $177,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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