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Job Details
Posted date: Aug 09, 2024
Location: Seattle, WA
Estimated salary: $147,000
Range: $109,000 - $185,000
Description
The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.This role is part of AML (Anti money laundering team) within SPTC (selling partner Trust and Compliance). This role will focus on seller experience protection while meeting KYC obligations
This is an IC (Individual contributor) role to drive a challenging new roadmap to improve Seller experience and challenge status quo. You will collaborate with multiple teams both within and across the org the organization to arrive at the pertinent solution. Your ability to influence people will drive your success and so will your attention to detail. Some qualities we are looking for: you are obsessed with improving customer experience; you are results oriented (and have a track record of repeatedly delivering great results); you are a problem solver; you operate well in an ambiguous environment; you are willing to solve really complex problems. you have relentlessly high standards for customers and desire to be a part of team looking at long term goals. In this role, you will work closely with the legal, business, product, operations, and engineering teams.
Sound understanding of Program management, Compliance, Six Sigma green belt/black belt is a plus
Key job responsibilities
- You will leverage your understanding of Program and Project management in compliance, AML space to drive large-scale efforts, you will translate high level requirements into straight-forward solutions, often inventing new ones.
- Drive VP/Director level goals leading to customer experience, efficiency improvement
- Create strong business case for new proposals, policy changes, Tech interventions. In process, address barriers through problem solving and coordination with stakeholders and internal partners
- Support in working with other product and program managers globally to identify and influence development of new products, features, and functionality
- Coordinate with Program, product managers, across ops, tech, product, and leadership teams to identify operational and seller requirements.
- Document detailed business requirements and work with tech/product partners for product development.
- Create, maintain and disseminate project information to stakeholders and management across our organization via flash, reviews, launches including identifying potential bottlenecks, overlapping work areas or other project risks
- Engage with both internal and external customers to gather feedback, onboard to new programs, and ensure the highest quality of support
- Create governance for AML run seller impacting long term solutions
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Qualifications
- 7+ years of compliance, audit or risk management experience- Experience developing and implementing of standards, policies and programs or equivalent
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent
- Fair understanding of AML regulations, KYC standards, and leading industry practices.
Extended Qualifications
- Project Management Professional (PMP) or equivalent certification- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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