Amazon Program Manager

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Job Details

Posted date: Jul 01, 2026

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Location: REDMOND, WA

Estimated salary: $106,250
Range: $82,700 - $129,800


Description

We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility.

Key job responsibilities

Continuous Improvement & Kaizen Leadership

Lead and facilitate kaizen events focused on workflow optimization and waste elimination

Implement and sustain 5S methodology across the operational area

Identify opportunities for process improvements through gemba walks and direct observation

Drive standardized work practices and document best practices

Coach associates and leadership on continuous improvement principles and tools

Data Analysis & Performance Management

Analyze chamber performance metrics using SQL queries and data visualization tools

Extract, transform, and analyze operational data to identify trends and improvement opportunities

Create dashboards and reports to track key performance indicators

Provide data-driven recommendations to leadership for operational decisions

Monitor and report on the effectiveness of improvement initiatives

Visual Management

Design and implement visual management systems in collaboration with supervisors and managers

Develop and maintain performance boards, metric displays, and standard work documentation

Ensure visual controls are current, accurate, and actionable

Train team members on interpreting and utilizing visual management tools

Continuously improve visual communication methods across the operation

Operational Leadership & Supervision

Serve as backup supervisor during absences, breaks, or high-volume periods

Support day-to-day operational execution and problem-solving

Provide leadership and direction to associates when filling supervisory role

Ensure safety, quality, and productivity standards are maintained

Escalate issues and coordinate resources as needed

Planning & Coordination

Review unit logs to identify patterns, issues, and improvement opportunities

Assist in creating and updating Weekly Reports (WR) for leadership review

Support capacity planning and resource allocation activities

Coordinate with cross-functional teams on improvement projects

Track and document action items from operational reviews



Qualifications

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams



Extended Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, REDMOND - 82,700.00 - 129,800.00 USD annually



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