New job, posted less than a week ago!
Job Details
Posted date: Jun 03, 2025
There have been 316 jobs posted with the title of Sr. Program Manager all time at Amazon.There have been 316 Sr. Program Manager jobs posted in the last month.
Location: Seattle, WA
Estimated salary: $144,550
Range: $104,100 - $185,000
Description
We're seeking an experienced Program Manager to join our Central Station Experience team within the Global Delivery Associate Solutions Team supporting Amazon's Last Mile Delivery organization. This role will lead strategic initiatives to enhance the Delivery Service Provider(s) Delivery Associate (DSP DA) experience across our station network, focusing on operational excellence and systematic improvements that drive measurable results.Key job responsibilities
- Lead cross-functional programs to identify, analyze, and resolve station-level challenges impacting delivery associate satisfaction and performance
- Develop and maintain comprehensive monitoring systems for operational metrics, including staging efficiency, package readiness, and station congestion patterns
- Partner with regional teams to analyze DSP DA feedback and operational data, creating actionable insights that drive network-wide improvements
- Design and implement standardized audit frameworks aligned with SOPs, ensuring consistent execution across multiple geographies
- Collaborate with field teams to conduct targeted investigations of operational hot spots and implement corrective action plans
- Build and maintain relationships with key stakeholders across safety, operations, and DSP management teams
- Scale successful initiatives across regions and develop best practice sharing mechanisms
Qualifications
- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Extended Qualifications
- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- PMP
- • International program management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Check out other jobs at Amazon.