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Job Details
Posted date: Jan 30, 2026
There have been 6 jobs posted with the title of Operations Program Manager all time at Amazon.Location: Nashville, TN
Estimated salary: $132,050
Range: $104,100 - $160,000
Description
Transform Amazon's global logistics landscape by optimizing fleet operations and driving strategic network capacity solutions through data-driven innovation and AI-powered automation. In this pivotal role, you'll leverage advanced analytics, machine learning, and program management expertise to revolutionize how we manage and deploy our extensive fleet network, directly reducing turnaround times and maximizing vehicle utilization to deliver exceptional customer experiences for our Delivery Service Partners (DSPs).Key job responsibilities
- Lead strategic initiatives to streamline and automate fleet transport processes between DSPs, reducing turnaround time and maximizing vehicle utilization
- Develop and implement AI and machine learning solutions to optimize network capacity and resource allocation across diverse business units
- Analyze and synthesize complex data from multiple sources to identify operational improvement opportunities and visualize current state operations
- Design innovative automation mechanisms to replace manual processes and accelerate decision-making
- Collaborate with cross-functional stakeholders and DSP customers to achieve shared network capacity goals aligned with S-team utilization objectives
- Monitor and optimize key metrics ensuring smooth supply chain operations and maximum fleet availability
- Drive data-driven decision making through advanced analytics and visualization tools
A day in the life
Your day will be a dynamic blend of strategic problem-solving, automation development, and collaborative innovation. You'll dive into fleet health dashboards, identify opportunities to streamline manual processes, and leverage AI/ML tools to optimize complex fleet transport operations between DSPs. From analyzing transport trends and visualizing data to developing automated solutions that reduce turnaround time, you'll be the critical link ensuring our fleet remains reliable, efficient, and maximally utilized to serve our DSP customers.
About the team
We are a collaborative and forward-thinking group dedicated to maintaining the heartbeat of Amazon's delivery ecosystem. Our team is passionate about continuous improvement, data-driven decision making, automation, and creating sustainable logistics solutions. By joining us, you'll be part of a group that directly influences Amazon's commitment to operational excellence and customer satisfaction through innovation and simplification.
Qualifications
- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects
Extended Qualifications
- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or MBA and 7+ years of creating process improvements with automation and analysis experience- Experience in data analysis and leveraging analytics to make decisions
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Experience driving improvement programs in the operations, engineering and support fields
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery
- Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually
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