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Job Details
Posted date: Jul 08, 2025
Location: Austin, TX
Estimated salary: $194,350
Range: $146,500 - $242,200
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Amazon Web Services (AWS) Infrastructure Supply Chain and Procurement team is responsible for the end-to-end supply chain delivery of capacity to AWS Data Centers. AWS Infrastructure is looking for a talented, driven, and highly analytical, Logistics Fulfillment Manager with demonstrated experience driving process improvement. This Manager will be responsible for on-going fulfillment/warehousing management and strategic development of the next generation of fulfillment operations and expansion for Amazon Web Services. This role will manage vendor(s) critical to the successful fulfillment of hardware to AWS data centers in North and South America. Achieving such aspirational goals will require this individual to insist on the highest standards, develop and iterate on new processes, and drive continuous improvement activities internally and externally.
Key job responsibilities
• Manage day-to-day warehousing and fulfillment operations, aligning with ACL NALA objectives and delivery commitments.
• Develop and enforce SOPs for receiving, storage, order processing, shipping, and inventory control.
• Forecast storage needs, optimize layouts, and drive throughput improvements.
• Lead Lean-based continuous improvement to eliminate waste and reduce cycle times.
• Ensure safety, compliance, and bonded warehousing standards.
• Manage 3PL vendor performance to meet SLAs, cost targets, and customer requirements.
• Integrate WMS and ERP systems for data visibility and automation.
• Oversee onboarding of new programs and products, collaborating on launch readiness.
• Analyze KPIs such as throughput, order cycle times, and labor productivity, providing insights to leadership.
• Optimize inventory strategies for fast- and slow-moving items.
• Partner with engineering and procurement teams to align warehouse operations with business needs.
• Build and mentor a high-performing team, fostering ownership and high standards.
• Lead root cause analysis on operational defects, implementing corrective actions for continuous improvement.
About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Qualifications
• Bachelor’s degree in supply chain, logistics, operations management, engineering, or a related field.• 7+ years managing warehousing, fulfillment, or distribution center operations.
• Demonstrated experience implementing and improving standardized operating procedures (SOPs) in warehouse environments.
• Proven track record of leading teams in high-volume, fast-paced operations.
• Experience with warehouse management systems (WMS) and enterprise resource planning (ERP) integration.
• Strong analytical skills with the ability to interpret operational metrics and drive data-based decisions.
• Knowledge of Lean principles with experience leading process improvement initiatives.
• Experience managing third-party logistics (3PL) vendors and ensuring compliance with SLAs.
• Strong understanding of safety, regulatory, and security requirements in warehousing operations.
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams.
• Ability to travel domestically and internationally as needed to support warehousing operations.
Extended Qualifications
• Master’s degree in supply chain, logistics, business administration, or a related field, but not required• 10+ years in warehousing or fulfillment operations within high-tech, e-commerce, or data center environments.
• Experience managing bonded warehousing and customs compliance processes.
• Proven success scaling operations to support rapid business growth and complex program launches.
• Advanced proficiency in WMS, ERP, and inventory control systems, with experience driving automation initiatives.
• Certification in Lean Six Sigma or similar continuous improvement methodologies.
• Experience leading geographically distributed teams and managing multi-site operations.
• Strong financial acumen with experience in budgeting, cost control, and vendor contract negotiations.
• Knowledge of safety standards specific to handling high-value or sensitive equipment.
• Demonstrated ability to build and mentor high-performing teams while promoting a culture of ownership and high standards.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $146,500/year in our lowest geographic market up to $242,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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